Joshua Nieves

Objective: Gain a position with a great organization or company in

which my previous work experience, education and customer service background will be utilized to improve operations, contribute to company success and enhance the workplace.

EXPERIENCE

Fedex Orlando, FL — Delivery Driver / Courier

April 2016 - PRESENTa

-Driver / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer service functions.

Contact: Kathleen Kzepka 734-***-****

APEX by Sunglass Hut, Orlando, FL — Sales Associate May 2015 - June 2017a

-Dealt with high volume of customers on a daily basis while ensuring each one had a unique shopping experience

-Executed selling strategies that helped me achieve the highest number in sales a single employee has achieved in the APEX chain of stores in Florida in a single work shift

-Sell conversion ratio of 7 out of 10 customers

-By giving each customer a unique shopping experience, I learned to match customers with items they were searching for, therefore minimizing the sales returned

Contact: Christina Lizardi 407-***-****

American Eagle Factory Store, Orlando, FL — Sales Associate November 2013 - May 2015a

-Proactively acknowledged, greeted and assisted customers in the store

-Merchandised, restocked and maintained sales floor

-Processed shipments and ensured all merchandise is represented on the floor

-Assisted supervisors to identify and resolve issues in the store Efrain Neris 321-***-****

14907 Turtle Dove Cta

Orlando, FL 32824a

863-***-****

ad08sc@r.postjobfree.com

SKILLSa

Bilingual: Fluent in English

and Spanish

4+ years of customer service

sales experience both in

person and over the phone

EDUCATION

Valencia College

August 2013 - May 2016a

Colegio AA High School

— High School Diploma

August 2008 - May 2012a

LANGUAGESa

English and Spanish

Orange County Library System, Orlando, FL — Librarian Assistant - Volunteer

March 2013 - November 2013a

-Responsible for returning books to their proper places on library shelves, checking books into the computer system, getting them on the library shelves and maintaining said shelves while ensuring books were properly returned

-Assisted librarians in offering effective research materials for students Dagmar Sanchez 407-***-****

a

Contact this candidate