Customer Service Nursing Assistant
Resume:
Nateesa Raymond
Quincy, IL *****
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Resident Care Manager/ certified nurses aide
Cedarhurst Living - Quincy, IL
October 2020 to Present
• Turning or moving patients.
• Gathering medical supplies.
• Bathing patients.
• Grooming patients by brushing their hair, teeth, shaving them, etc.
• Feeding patients and documenting their food and liquid intake.
• Checking vital signs such as blood pressure and heart rate.
• Answering patient calls.
• is responsible for supervising, implementing, coordinating, and managing resident care through interpersonal contact with residents, families, nursing staff, and others in accordance with all applicable laws, regulations, and Kin On policies and procedures.
• Care Management focuses on the patient's actual care and helps them transition between treatments and stages of care effectively.
Certified Nursing Assistant
St Vincents Care Center - Quincy, IL
June 2019 to August 2020
Taking care of residents. Helped feed, bath, dressed and made sure they were clean and dry. Customer Service
Maxamillions - Hull, IL
January 2019 to November 2019
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Certified Nursing Assistant
Blessing Hospital - Quincy, IL
June 2018 to June 2019
Took care of patients to make sure they were comfortable. Made sure their needs were met and made sure they were in a safe environment
• Worked in a hospital
• Assisted it vary elderly patients daily
• Provided patients/residents with care and companionship
• Checked vital signs
• Helped patients with activities of daily life (ADL): bathing, feeding, dressing, and walking Cashier/Customer Service
Casey's General Store - Hannibal, MO
August 2016 to November 2018
• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash or credit.
• Issue receipts, refunds, change or tickets.
• Redeem stamps and coupons.
• Cross-sell products and introduce new ones.
Education
High school or equivalent
Quincy Senior High school - Quincy, IL
September 1994 to June 1997
Skills
• Certified Nursing Assistant
• Cna Certified
• CNA
• Home Health
• HHA
• Customer Service
• Customer Care (4 years)
• Time Management
• Microsoft Office
• Excel
• Microsoft Word
• Vital Signs
• Caregiving
• Nursing
• Laundry
• Hospital Experience
• Patient Care
• Food Preparation
• Hospice Care
• Senior Care
• Medication Administration
• Bartending (1 year)
• Office experience
• Optical experience
Certifications and Licenses
CNA
CPR Certification
Contact this candidate