Customer Service Security Officer

Fredelyne Blanc

** ***** ***** *****, *******, MA 02155 T: 617-***-**** E: ***********@*****.***

OBJECTIVE

Trilingual, professional looking to obtain a position in the medical community allowing the advancement and opportunity to work hands on with clients, in a therapeutic setting.

PROFESSIONAL EXPERIENCE

Licensed Massage Therapist, Massage Envy Spa, Burlington, Massachusetts- March 2010- January 2013

Performs consecutive customized massage sessions with clinical training in Deep Tissue/Swedish/Chair/Hot Stone/Neuromuscular/Prenatal/Trigger Point/Reiki/Shiatsu/Infant and Reflexology. Promotes the health and wellness benefits to clients of receiving massage therapy on a regular basis. Creates an excellent experience for members/guests with a friendly and helpful attitude. Generates new clientele by promoting member referral and guest pass programs for a busy massage membership clinic.

Customer Service, Hotel Malowe, Cambridge, Massachusetts- 2007-2009

Duties included: General housekeeping, cleaning rooms and lobby areas, and providing above and beyond guest service.

Security Officer, Vance Security, Boston, MA- 2007-2008

Duties included: Managed in-flow visitors and monitored employees in and out of the building

Housekeeping Supervisor, Dolce, Hamilton Forham Park, New Jersey Hotel-2002-2006

Duties included: completing paperwork, verifying customer occupancy rates, making employee schedules.

EDUCATION

Everest Institute, Chelsea, Ma-2009 Massage Therapy Diploma Achievements: 93.27% CUM GPA, President and Dean's List recipient for academic achievement.

Drake College, Elizabeth, New Jersey- 2001 (In Progress) Medical Assisting Program Completed coursework, only externship requirement remaining

Irvington High School High School Diploma 2001

SKILLS

Trilingual :Fluent in English, French and Creole. Administrative: Data entry/Health Records Management/Appointment Setting/Bookkeeping and Basic Accounting/Microsoft Word, Excel, Outlook, PowerPoint/ Internet and E-Mail CPR, First Aid and AED Certified. Outgoing, Professional Individual

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