CURTIS HARRIS

ad08qy@r.postjobfree.com 423-***-****

PROFESSIONAL PROFILE

Knowledgeable, hands-on transportation and logistics professional with 20+ years of experience in dispatching, warehouse management, and commercial driving. Dedicated leader, committed to customer satisfaction, and efficient, effective product delivery. Diligent team player, with proven track record of relationship building and client retention. Conscientious customer service enthusiast, boasting a “can do” attitude.

Logistics

Dispatching

Warehouse Management

Shipping & Receiving

Customer Service

Client Relations

Conflict Resolution

Retail Sales Management

Records Management

Inventory Control

Administrative Organization

MS Office

PROFESSIONAL HISTORY

Owner/Operator, Curtis Harris-Independent Commercial Driver 2021-Present

● Operates single driver commercial trucking business, driving routes throughout the US.

● Develops and maintains relationships with freight brokers and logistics companies securing consistent weekly loads.

● Manages all aspects of business operations, including licensing, equipment repairs and maintenance, fuel expenses, and bookkeeping.

● Assumes full responsibility for safe operation, transport, and maintenance of vehicle and freight, completing all inspections and safety checks as per DOT regulations.

● Assesses travel logistics to determine the safest, most efficient route of travel to ensure timely delivery. Company Driver, Operations Manager, PTG Logistics 2017-2021

● Dedicated account driver for Florida-based Masonite plant, responsible for delivering doors to Lowes and Home Depot retail locations in FL, GA, AL, and SC.

● Led 20-truck in-house fleet as Operations Manager from 2018-2019, dispatching drivers to trucks and loads and developing delivery schedules with site and store management teams to ensure timely and efficient delivery, as well as a consistently profitable production schedule at Masonite plant.

● Coordinated with operations manager and Masonite’s corporate liaisons to determine route scheduling, effectively dictating the plant’s production schedule.

● Performed pre- and post-trip inspections, as per DOT regulations.

● Assisted retail staff with unloading on an as-needed basis. Commercial Driver, SW Transport, Transforce, HUB Group, Rogers Cartage, Millis Transfer 2013-2017

● Coupled and drove double trailers, delivering time-sensitive loads for FedEx facilities in Florida and Georgia, maintaining e-logs and other documentation as necessary..

● Operated 53-foot company owned tractors, delivering mulch products to railroads and ports in Jacksonville, FL, maintaining accurate paper log including receipts and scale tickets.

● Hauled bulk cement in pneumatic trailers from Chattanooga, TN to Atlanta, GA, efficiently and effectively bulk loading product at company headquarters, and unloading at customer locations.

● Transported FTL loads of general commodities in a 53-foot trailer, running 11-day trips throughout the US.

Sales Consultant, Pella Window & Door 2012

● Performed in-home consultations with customers, effectively assessing their window and door replacement needs and providing Pella product solutions.

● Produced sales quotes, negotiated financial contracts, and secured customer financing options as needed.

● Functioned as project coordinator for all sales, providing support during the installation process, as well as post-installation service and troubleshooting.

Store Manager, Safety Today 2010-2011

● Managed daily operations of high-volume safety supply retail store and on-site safety trailer at Chattanooga-based Volkswagen plant, responsible for all shipping, receiving, merchandising, order processing, and inventory control.

● Assisted clientele with purchases, returns, and fittings, exhibiting extensive product knowledge and exceptional customer service.

● Responsible for all cash handling and sales documentation, including receipts and purchasing records.

● Built lasting relationships with customers and on-site contractors resulting in repeat business. Dispatcher, Eagle Transport 2008-2010

● Served as the main point of contact for all customers and drivers for a 24/7 petroleum carrier, fielding all operational issues.

● Built and dispatched loads servicing over 125 stores, effectively maximizing income potential and meeting inventory needs.

● Served as on-call dispatcher after hours.

Night Dispatcher, Covenant Transport 2006-2008

● Managed overnight dispatching of 300+ trucks for Georgia Pacific account, ensuring consistent, on-time delivery.

● Exhibited conflict resolution skill set with both drivers and customers, ensuring all parties were satisfied and routes were able to function predictably and at full capacity. Sales Representative, Dillon Supply Company 2005-2006

● Acquired new accounts and increased profitability of existing accounts, through cold calling and routine sales calls.

● Performed all aspects of the sales process including price quoting, product sourcing, order input, sales report generation, and cash management for counter sales.

● Proactively cross-trained in Shipping/Receiving and Operations Management in order to provide staffing flexibility.

Parts/Tag Order Manager, Southern Technologies Corp. 1999-2004

● Functioned as on-site parts expert for proprietary systems and RFID for railcars, while managing purchasing, receiving, shipping and inventory control for parts department.

● Developed a process for tracking defective parts and expediting the return of repaired items and trained as an ISO auditor.

Shipping and Receiving Manager, Barnes & Noble Booksellers 1996-1998

● Led 10-person shipping and receiving department, training, developing and mentoring staff members to optimize productivity.

● Supervised inventory control including data input, cost analysis, returns, and stocking of sales floor. CURTIS HARRIS 423-***-**** ad08qy@r.postjobfree.com p.2

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