Systems Engineer and Project Management

Specialist with +15 years of experience in

banking companies and different kinds of

technology sectors like Cybersecurity, IT, SW

Development, SW and HW implementations

and carrying out analysis, design, systems

development, and consulting. In

administrative and operator positions.

Leading teams of +10 collaborators, Projects

of +20 participants and with different years of

experience, years, culture, skills and roles,

leading multidisciplinary teams established

alliances with internal departments and

customers. Characterized by strong

leadership skills, solving problems and conflict

management, structure and organization,

empathic and assertive communications

teamwork.

ad08po@r.postjobfree.com

+502-****-****

Guatemala, Guatemala

JESÚS REYNALDO LANDAETA MANZANERO

Senior Project Manager

Product Manager

Systems Engineer

S K I L L S

• Leadership

• Teamwork

• Conflict Management, Communication

• Organization

• Work under pressure

• Planning, Strategic Planning

• Proactive, Innovative, adaptive

• Budget Management

• Team management

• ITIL Specialist

• PMP

• Change Management Specialist

• Programming

• Algorithm analysis and design.

• Databases

C E R T I F I C A T I O N S

ITIL v3 foundation

PeopleCert

2016

PMP

Project Management Institute

2017-2026

SCRUM Foundation

VMEdu

2020

ITIL 4 foundation

PeopleCert

2021- 2024

W O R K E X P E R I E N C E

CUSTOMER PROJECT COORDINATOR

Millicom

December 2022 – October 2023

• Execution of Project Management Strategies for the regional operation.

• Planning, Coordination and Manage of Regional Engineering team. o CLOUD PROJECT (implementation and/or migration to AWS, AZURE) o CIBERSECURITY PROJECT (SDWAN Implementation)

o CIBERSECURITY PROJECT (implementation and/or migration to FW, FWaaS)

• Standardize of conflict management and client management strategies for the Regional operation.

• Strategic participation in the creation of processes and procedures for project management.

• Standardize project documentation based on international standards

• Support and Guarantor of processes and procedures of the Board at the local level in Central America and South America..

• Scaled and systematic programming of project resources obtaining efficient use in the management of local and regional projects.

PROFESSIONAL ENGINEERING SERVICES TEAM LEADER

Sistemas Aplicativos, S.A

2020-2022

• Execution of Project Management Strategies for + 100 IT projects per year.

• Plan, Coordinate and Manage team of +10 collaborators.

• Conflict management strategies and customer management.

• Strongly created alliances with internal departments and Customer with 95% of customer retention.

• Guarantee scope, time, cost, quality, and customer satisfaction in each Professional Services project.

• Create and maturity a new Professional Services Department and all management procedures

• Raised the standard for PM’s hiring with minimum requirements and profile. o 3 PM hired

o 2 PM mentored

• Get 98% customer satisfaction and 95% customer retention.

• 98% customer satisfaction.

• +100 closed per year.

• Procedure to solve problems with 97% of successful cases.

• 100% of methodology, process, procedures, documentation process and templates established

SENIOR PROJECT MANAGER

Sistemas Aplicativos, S.A

2015-2020

• Manage complex and strategic projects directly to CEO.

• Manage +100 IT and HW implementations Projects assigned and all of them closed. o 92% customer satisfaction and 95% customer retention.

• Manage+ 20 Cybersecurity Consulting projects assigned and all of them closed. o 99% customer satisfaction and 100% customer retention.

• Solve conflict and problems in specific projects

• Manage more than 17 projects at the same time

• Reports directly to Project Management Office and CEO

• Create and maturity a new PMO and all management procedures

• Establishment of process to manage projects based at PMI best practices.

• +30 assigned projects per year and 75% rate of closed projects at the same year. RESEARCH AND PRODUCT MANAGER - PROJECT MANAGER

DT Solutions, S.A

2014-2015

• Manage retail or on-demand SW implementation projects.

• Evaluation of new market products in controlled environments for subsequent sale and distribution.

• Solve conflict and problems in specific projects

• Manage 7 projects at the same time and closed all of them.

• Reports directly to Project Management Office and CEO PROJECT MANAGER

Solutiones en TI, S.A

2011-2014

• Manage teams of +4 collaborators, Resources, and supplies for each project.

• Startup and planning each project.

• Assertive communication and interaction with users and customers before, during and after the execution of each project.

• Guarantor of the quality of service.

• Management and Monitoring of Scope and replanning if necessary.

• Change Management.

• Solve conflicts and problems of each project

• Manage +30 projects and closed all of them.

• Presale participation as Project leader and technical support with 100% effectivity and got the most import project in 2012 for this company.

E D U C A T I O N

OBS BUSINESS SCHOOL – Project Management Master

09/2022 – 09/2023

Master Degree

Project Management Master

ANDRES BELLO CATHOLIC UNIVERSITY – Project Management Specialist 10/2007 – 11/2009

Specialist Degree

Project Management Specialist

UNEFA – SYSTEMS ENGINEERING

09/2001 – 10/2006

EngIneering Career Degree.

Systems Engineering

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