BRENDA WAKEFIELD

**** ****** **** ***** ******** Falls, OH 330-***-****

EDUCATION

Bryant & Stratton College Parma, OH

Professional Skills Center

American Academy of Professional Coders Professional Medical Coding Curriculum National Institute of Technology Cuyahoga Falls, OH Medical Business, Clinical Specialist Program

Graduated March 1997

SKILLS

Coding CPT, ICD-9, HCPCS Scheduling Patient Charting Filing

Bookkeeping Medical Terminology Transcription Insurance Claims

Office Management Software Word Processing Software (Word) Spreadsheets (Excel) EXPERIENCE

Kent State University, Kent OH

November 2013 – Present Temporary Secretary University Communication and Marketing

Direct incoming phone calls to appropriate personnel Schedule meetings in conference rooms Sort, deliver mail and all incoming fax Maintain data base of all display equipment loaned to various departments Maintain data base of all on-campus banners

Screen all emails from the info@kent mailbox

Summa Health System Akron, OH

February 2006 – September 2, 2008 Administrative Secretary Oncology Research

Support the System Department Director Data entry into multiple databases

Insure adverse events are properly disbursed and filed Maintain the expense/deposit database Various office procedures

Secretary Natatorium Rehabilitation & Wellness

Responsible for the accurate and timely registrations of physical therapy patients

Performed all functions of patient scheduling which included creation and modifications of both physical therapy and massage therapy schedules

Assisted in implementation of office policies and procedures for the Summa Rehabilitation and Wellness Center

Checked eligibility, benefits, and preauthorization requirements for therapy patients

handled other office duties including charge entry, payment collecting and posting, as well as maintaining quality customer service in a fast-past environment Akron General Medical Center Akron, OH

March 1997-2003 Accounts Secretary Emergency Medicine

Determination of Evaluation and Management codes per Medicare guidelines Assign appropriate CPT codes Audit physician dictations for proper documentation Educate physicians on proper documentation Maintain compliance manual Proficient with the 1995-1997 Medicare guidelines Attend conference with the Emergency Medicine Organization

Entering charges into the hospital information system Review of all charts using Chartmaxx Research of all missing charts Maintaining open communications with various departments REFERENCES

Available upon request

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