Josildo Oliveira

*** ****** **, ****** ** *****

Mobile/Phone.: 713-***-**** Fax : 508-***-****

E-mail: ad08i0@r.postjobfree.com

Systems Engineering Pre/Post Sales System Administration Servers Support Backup SAN/NAS Storage Configuration and Installation QUALIFICATIONS

An experienced tri-lingual System Engineer offering many years of experience, with proven ability to conceptualize solutions to challenging situations and implement practical, cost- effective solutions. A history of more then 10 years with High-Tech products, as Architect, designer, support, manager, and trainer. Background in Engineering with very strong technical and theoretical roots in Electronic and System Engineering. Hands-on Knowledge in SAN/NAS, Storage, Backup, Networks, Servers, VMware/Windows/UNIX, and programming languages.

PROFESSIONAL EXPERIENCE

COMMVAULT*

Commvault Senior Advanced DB System Engineer (Master Certified) September 2009 – March 2023

* CommVault is a publicly traded data management software company passionately committed to giving companies a better way to organize, protect, and access business information.

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Responsible for

• Commvault Solutions design, deployments, and optimization for simple and high complexity environments.

• Backup, Archiving, Indexing, Data Protection and Replication solutions

• Full Professional Services Consultant including for Databases and Hyperscale besides all kind of applications.

• Databases backup and restore of Oracle, DB2, SQL, MySQL, Sybase, and many others.

• Backups for Virtual Environments like VMWare, Hyper-V, and Oracle VM, using different transport modes including SAN, Hot-Add or network.

• Fully integration with Cloud both as alternate site or destination for backups, including AWS, Azure, Google and Metallic

• Fully integration of storage as backup destination including File Servers, SAN Storage and Hyperscale.

• Ransomware protection and recover.

APPLICA Consumer Products Inc*

Senior Storage Engineer Jun e 2009 – September 2009

* Applica Consumer Products designs markets and distributes small kitchen appliances under the brand names Black and Decker, George Foreman, Russell Hobbes, Breadman, Juiceman, among others. Applica's distribution is global with major operations in the Americas, UK, and Australia. Responsible for

• SAN design, management, optimization, and operation

• Responsible for SAN/Storage System architecture, design, management, allocation, provisioning, and Performance administration

• VMware and Windows Servers Support

• Sites Operations, System and Storage Administration (sites in Miramar and the NAP of the Americas)

• Backup/Restore solutions using IBM Tapes Libraries, VERITAS NetBackup

• Technical Management and Support – Escalation point for day-to-day operation

• Storage Arrays (EMC Clarion, HDS USP V and, AMS 500, NetApp), SAN Fabrics from CISCO and Brocade.

• Advanced Infrastructure Design Plans and Interfaces. Special focus on performance for the whole system.

• Environment: LINUX Red Hat, VMWARE 3.5, Windows 2003/2008 Servers INTERVAL INTERNATIONAL*

Senior Storage Engineer June 2007 – May 2009

* Interval International is has been at the forefront of the timeshare industry, a timeshare vacation exchange network. Responsible for

• SAN design, management, optimization, and operation

• Responsible for SAN/Storage System architecture, design, management, allocation, provisioning, and Performance administration

• Disaster Recovery Plan and management

• Sites Operations, System and Storage Administration (sites in Miami, Atlanta, and London)

• Disaster Recovery and Backup/Restore solutions using IBM Tapes Libraries, VERITAS NetBackup, Data replication, Contingency Plans and solutions, SAN/NAS

• Technical Management and Support – Escalation point for day-to-day operation

• Storage Arrays (EMC Symmetric DMX 1500(2), EMC Clarion, NEXSAN ATABOY and SATABOY, HDS USP V, 9980V, and AMS 500, NetApp V-3020, FAS 270C, IBM N-5200), with active SAN and NAS devices. SAN Fabrics from McData and Brocade. De-dup and thin provisioning.

• Advanced Infrastructure Design Plans and Interfaces. Special focus on performance for the whole system.

• Environment: SOLARIS9/10, LINUX Red Hat, VMWARE 3.5, Windows 2003 Servers ARSENAL DIGITAL SOLUTIONS WORLDWIDE*

Technical Account Manager/ Senior Storage Engineer November 2005 – June 2007

* Arsenal Digital Solutions is one of the world's largest and most trusted providers of Storage Management Services. Responsible for Florida, Latin America, and Latin Europe (beginning with Spain)

• Pre-Sales, Account Management and Support

• Partners Relationship and Customer Satisfaction

• Responsible for Infrastructure Architecture, Design, Performance, Operations, and development in the Region including SAN/Storage, Backups, Servers (both UNIX and WINDOWS) and thin client’s solution implementation.

• Site Operations, System and Storage Administration

• Disaster Recovery and Backup/Restore solutions using STK Tapes Libraries, VERITAS Netback, Backup to Disk using AVAMAR/Axion, Data replication, Contingency Plans and solutions, SAN/NAS

• Technical Management and Support – Escalation point for day-to-day operation

• Business Operations in the Region, Servers (Win 2000 and 2003, LINUX Red Hat, Solaris), LAN/WAN Networks management, Storage and SAN Administration, use of NetBackup, Storage Arrays (LSI, EMC Clarion and Symmetrix and HDS 9500), Avamar Axion and NAS devices, TLU STK 5500. SILICON MICRO SYSTEMS INC* 2003 to 2005

Principal Systems Engineer/ Senior Storage Engineer/ Pre/Post Sales

* A US company, with 10 MUS$ sales/year of storage and SAN products in the Southeast USA and Latin America. Configuration, Installation, Support and Maintenance in the Southeast USA and Latin America Responsible for all the activities in the region, including specifications, architecture, design of solutions and configurations, deployment, services, and support.

Major Projects

Development and Implementation of RAIDTEC and HDS Storage, NAS products and Software in the region. Design of solutions, configuring, deploying, training and supporting of operations of Indirect Sales partners in each country for different types of SAN and NAS products and multiple level SAN Infrastructures. JOSILDO OLIVEIRA Page Two

Advanced Infrastructure Design

Plan, Design, and implementation of infrastructure IT projects including servers, thin-clients, client-servers solutions, SAN interfaces and design and Storage optimization. Development and Implementation of Corporate/Enterprise projects. Specifications, Configurations, Estimates, Installation, and support of complete solutions, including network products, software and, in special Professional Services, Management of projects, ROI comparisons and RFP requests. Achievements

• Developed strong relationships with Enterprise class customers in the region.

• Achieved a consistent presence in the region with high satisfaction indices among the customers.

• Implemented best practices methods in the region and Managed several Projects.

• Achieve a high level of availability of the Networks, LAN, WAN and SAN configurations deployed with adequate support and re-configuration as required by changes in the environment.

• Presentations for small and large audiences, proposals, and customer interface. HITACHI DATA SYSTEMS* 1999 to 2003

Systems Engineer/Channels Manager/Sales & Operations Manager

* An US company, 100% HITACHI owned company with more then $2 billion sales/year of storage products and services SE and Channels Manager for Latin America

Responsible for all the technical activities in the region, including design of solutions, deployment of Storage Systems, SANs and NAS, Support, Pre and Post-Sales (including consulting services management, Training and ROI analysis) and Project Management, with direct reporting SEs in the area.. Pres-Sales activities including presentations for small and large audiences. Speaker for Hitachi in several events in Latin America some together with SUN and HP. Manage Peru, Ecuador, Colombia and Central America Responsible for all the activities in the region, including pre-sales, Project Management, pre-sales, services and support, contracts and administrative tasks. Administer $2MM operating budget, report to Latin America North Regional Director. Manage Latin America Channels

Responsible for developing and managing the marketing and indirect sales operations through the channel’s partners in Latin America. Report to APIA VP.

Major Projects

Development and Implementation of an Indirect Sales Plan Identified Indirect Sales partners in each country and developed and implemented a net of channels in the region to dell each kind of product.

Management of Sales Support in each country

Worked together with each channel and every product to maximize the sales in the region, assuring that each one of the partners receives the necessary training and support to achieve its best. Direct management of all the marketing initiatives in the region Speaker for several events in the region, working together with partners like SUN Microsystems and HP and their own channels. Achievements

• Developed the Indirect sales in Latin America from its inception

• Increased sales in the region with presence in nearly every country in the region

• Developed a very intense relationship with large distribution partners in each range of products and developed training seminars and printed material to establish a technical support team in the region

• Developed strong relationships with customers in the region with a very high satisfaction level

• Achieved a consistent presence in the region with large sales figures and high satisfaction indices among the customers.

• Reduced costs in the operation with an adequate plan of action best practices implementation.

• Primary Architect of the solutions offered in the area. Assisted indirect sales in Latin America from its inception. JOSILDO OLIVEIRA Page Three

SOLARIS S.A*

Network Engineer/Server Engineer/UNIX Administrator, Brazil 1995 to 1999

* A Brazilian company, the largest IBM Distributor in the country by that time, selling IBM Servers, Storage and Network products besides training and services, selling both direct to corporate accounts and indirectly through channels. Managed nearly 300 Servers

Responsible for the design of Network solutions using both Novell and Microsoft products. Supervised a Helpdesk/call center with 5 Engineers. Major Projects/Achievements

• Increased productivity by more then 100% by application of computerized systems.

• Developed operations manual and cross-training plan for six job functions.

• Implemented special procedures for handling the channel relationship.

• Implement best-practices for the operation of the helpdesk and consulting services. Continued

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EDUCATION

. Postgraduate in Systems and Computation Engineering – level of MsC COPPE/UFRJ.Brazil Dissertation: Systems database Managers and its application in Managerial Systems.

. Postgraduate in Systems Engineering – level of MsC Faculty of Engineering - University of Waterloo, Ontario, Canada Dissertation: Optimal Advanced Hydrothermal Power Systems Operation.

. Bachelor’s degree in electrical engineering, emphasis in Systems and Electronics Pontifícia Universidade Católica do Rio de Janeiro - PUC/RJ PROFESSIONAL

Knowledge and Hands-on experience with Fiber Optics, Switches, Routers, HBAs, Storage Systems and related software, architecting, designing, building, and managing highly complex computer environments, etc

Experienced in creating in-depth Project plans using Microsoft project/Primavera P3 Ability to Mentor and communicate effectively with team members under supervision to promote a positive team environment.

Several Certifications and Strong implementation/hands-on with the following products: STORAGE: NAS devices (strong with NetApp), StorageTek, EMC (both Clarion line and Symmetrix and Centera knowledge), SUN Storage, HDS-Hitachi, HP, RAIDTEC, IBM, SAN Switches: Brocade/McData/Qlogic/Cisco, HBAs: QLOGIC/EMULEX/JNI, Cisco Routers SERVERS: HP UNIX, HP-Compaq, IBM RS/6000, SUN SunFire, Dell, WinTel OPERATING SYSTEMS: Microsoft Server 2000/2003, WinNT, MVS, HP-UX, AIX, Solaris, RedHat Linux, Conectiva Linux, XENIX, and Novell, In depth knowledge of core services such as DNS, WINS, DHCP, TCP/IP

APPLICATIONS: Commvault (MASTER), VMware, HACMP, VERITAS NetBackup, Veritas Volume Manager, AVAMAR Administrator, MS-Exchange, Shadow Image, Remote Copy, Peachtree, Accounting/Financial packages, ORACLE, DB2, ACCESS, SQL., E-Commerce and Internet, ERP, CRM, Microsoft Project, and Primavera P3. LANGUAGES: COBOL, IBM Assembler, FORTRAN, ALGOL, PASCAL, BASIC, PL/1, C, RPG and others including CICS, Object Oriented and Structured design and programming. TECHNOLOGIES: Commvault, SAN Architecture and Design, Certified SAN Designer, NAS Architecture and Design, Data Replication, HA Clustering, Backup & Recovery Strategies, Disaster Recovery Strategies, zoning, LUN Masking, VSAN, SRM, Partitioning

(Hard/Virtual), Active Directory design and implementation, Email Archiving, Exchange migration/upgrades, Telecommunications, Networks Integration, Replication, Server / Storage Consolidation, Disaster Recovery, Backup/Restore, file and system level replication and architectures

LANGUAGES

. English Fluent

. French Conversational

. Spanish Fluent

. Portuguese Fluent

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