Security Officer Customer Service
Resume:
Angela
Scott
Phone
**********@*****.***
Address
Sanford, FL
CONTACT
Screening Procedures
Security Officer Supervision
Regulatory Compliance
Great Critical Thinking Skills
Situational Awareness
Incident Reporting
Social Perceptiveness
Preventive Maintenance
SKILLS
Highly experienced professional with a proven track record of success in airport security and checkpoint operations. Adept at screening passengers and baggage for suspicious items, ensuring compliance with TSA regulations and providing excellent customer service. Possesses strong problem-solving and communication skills and able to work in a fast-paced environment. Committed to providing a safe and secure travel experience for all passengers.
CAREER OBJECTIVE
MCO Orlando Airport, Orlando, FL
Aviation Security Officer, Apr 2022 - Aug 2023
Hard Rock Stadium, Orlando, FL
Security Guard, Jun 2019 - Mar 2022
TRP Construction, Sanford, FL
Non-CDL Driver, Mar 2017 - Jun 2019
Super Target, Orlando, FL
Store Associate, Apr 2016 - Feb 2017
EXPERIENCE
Controlled entry and exit points to prevent unauthorized persons from entering or exiting areas.
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Monitored flow of passengers through screening checkpoints to facilitate orderly and efficient processing of passengers.
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Viewed images of checked bags and cargo using remote screening equipment.
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Checked luggage or packages manually or with x-ray equipment to identify hazardous items.
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Enforced regulations and directives for site pertaining to personnel, visitors and premises.
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Operated two-way devices to summon emergency assistance or communicate with staff.
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Controlled personnel access by monitoring identification of individuals entering restricted areas.
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• Conducted vehicle inspections before and after trips.
• Utilized GPS systems to transport products to correct locations on time. Notified dispatchers of arrival times, delivery problems and potential delays.
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• Labeled, tagged, and sorted merchandise for sale. Processed customer returns and exchanges to support customer satisfaction.
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• Restocked shelves with appropriate items to support availability. Greeted customers and answered questions, assisting with needs and finding items.
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Keystone National High School, Hialeah, FL
High School Diploma, May 2004
EDUCATION
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