Delivery Driver Customer Service
Resume:
Ernest Wilson
Worker For Success
Washington, DC 20002
****************@*****.***
: Hello my name is Ernest Wilson and I am a currently employed and a Driver for Sizewise Rentals. I'm a dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.
Work Experience
Delivery Driver
Moms Meals - Washington, DC
January 2020 to May 2022
Load trucks and deliver meals throughout the DMV area. Communicate with clients. Medical Equipment Delivery Driver
Sizewise - Chantilly, VA
August 2015 to April 2019
Maintenance service clean and repair medical equipment. Perform DVIL inspection or truck. Properly load and safely tie down cargo. Deliver medical equipment to hospitals in D.C. Maryland and Virginia. Security Officer
KIPP DC - Washington, DC
August 2010 to August 2015
Responsibilities
Check perimeters, check to ensure doors were secure. Monitor hallways and classrooms. Checking visitors in and out of the building on a day to day basis. Skills Used
A positive attitude and a strong concern for the customers needs. General Maintenance Worker
L.T. Services - Washington, DC
October 2006 to November 2010
General Cleaner/Floor Care Provider
Provided an outstanding cleaning service, by utilizing exceptional cleaning skills, effective techniques, And, providing in-depth product knowledge in a fast-paced environment. Serviced restrooms by properly sweeping, pulling all trash, replacing paper towels and tissue, applying chrome polish on chrome appliances, properly cleaning mirrors sinks and toilets with proper solutions, and finally moping rest rom floors. Vacuuming, mopping, dust mopping, sweeping and scrubbing floors. Empty waste containers. Low and high cleaning. Deliver collected trash to the loading dock. Perform restroom cleaning and restroom checks. Clean water fountains. Clean fitness centers, showers and locker rooms.
Clean freight and passenger elevators. Clean and polish furniture and fixtures. Clean windows, glass partitions, and mirrors at prescribed heights. Dust furniture, walls, machines, and equipment. Shampoo carpets. Strip, seal, finish, and polish floors. Follow procedures for the use of chemical cleaners. Police grounds and empty waste containers. Assist in Special Events setups. Must monitor building for maintenance, safety and security issues and report any violations to immediate Supervisor or Management. Maintains janitorial equipment in a clean, safe operable condition. Report shortage of supplies and equipment failures to immediate Supervisor or Management. Perform other duties as directed by the Site Supervisor/Area Manager.
# Exceptional cleaning inside and outside of building in a professional, quality manner.
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Asbestos Worker / Supervisor
Envirobate Global - Washington, DC
February 2002 to August 2006
Certified and licensed asbestos supervisor/worker. Perform field services work on an as-needed basis. Interface with customers, service technicians, technical support personnel, and other professionals. Interface with external customers and other key technical contacts, both inside and outside of office in a professional, quality manner. Maintained and removed asbestos for commercial and residential construction projects.
Loss Prevention Specialist
Fresh Fields Whole Food Market - Washington, DC
July 1999 to January 2002
Work to secure facilities, monitor inventory, and apprehend thieves such as shoplifters.Enforce company rules among employee,.and train other store employees in detecting shoplifters. Communications Tech. Assistant
Allen’s Communications - Washington, DC
August 1997 to July 1999
Perform field services work on an as-needed basis. Interface with customers, service technicians, technical support personnel, and other telecom professionals. Interface with external customers and other key technical contacts, both inside and outside of office in a professional, quality manner. Installed, maintained and repaired copper video, data and voice. Providing customers with outstanding customer service. Determining customers needs through actively listening and speaking with the customer. Installed, maintained and repaired services.
Education
Diploma in General Studies/Plumbing and Electrician Booker T. Washington Public Charter School - Washington, DC January 1995 to January 1997
Skills
• Proven ability to apply interpersonal and communication skills to develop new sales prospect. Exceptional sales skills in a customer service environment. Ability to work in a fast-paced, team environment. Strong communication and interpersonal skills. Proven ability to work with power and hand tools. Ability to handle a challenging and multi-tasking environment. Ability to develop and maintain effective working relationship. Ability to read and comprehend instructions in writing and orally. Work well in diverse team environment.Knowledge, Skills, Abilities: * Strong customer service skills * Guest centric oriented * Good verbal and written communication skills * Attention to detail * Able to exert up to 50 lbs of force occasionally and 20 lbs of force frequently. * Ability to stand/walk during the entire shift. * Able to work flexible if required, long hours, nights, weekends and holidays.
* Will be required to work in fast paced, stressful environment. Written and verbal communication skills.
• Mac OS
• Delivery Driver Experience
• Floor Care
• Loss Prevention
• Equipment Repair
• Environmental Services
Certifications and Licenses
Driver's License
Asbestos Certification
Assessments
Delivery driver — Familiar
May 2022
Interpreting instructions or signs and solving problems Full results: Familiar
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Ten year experience in General Maintenance. I have four years experience in Retail and Sales. Proficient in computers both Mac and PC software such as, Windows Ultimate 7 for PC, and Tiger OSX for the Mac. Ability to learn comprehend and adjust to any situation at anytime. Excellent team player who works good under pressure with the ability to meet deadlines.
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