Information Technology System Engineer

PATIL VAISHNAVI VASANTRAO

Email: - ******************@*****.***

Phone No: - +918*********

LinkedIn: - https://www.linkedin.com/in/vaishnavi-patil-3887581b2 Career Objective

Looking for a challenging role in IT Company where I can use my strong organizational skills and learn everything which contributes in the growth of organization and my professional career. Ready to help team achieve company goals.

Educational Qualifications

• Passing Year: - June 2021

• Name of Institute: - Sinhgad Academy of Engineering Pune

• Bachelor Of Engineering, Information Technology

Work History

• Organization: - Atos global IT solution and services Pvt. Ltd, Pune.

• Designation: - System Engineer

• Customer: - UK

• Experience: - 16th August 2021 to current

Roles & Responsibilities:

• Experience with windows OS, i.e., 2016,2019,2008,2022 environments.

• Experience of ServiceNow (SNOW) tool, Virtualization, VMware and vSphere.

• Handling change, incident and problem management on ITIL based processes

• Performance monitoring, event logs monitoring, disk management and Services for virtual servers

• Awareness on ticketing tools to manage ITIL framework i.e., incidents, changes, problem etc

• Creating monthly Cluster and host reports using VMware for memory & CPU usage.

• Creating and managing Snapshot for virtual servers from VMware, Creating RVTools report for virtual Servers.

• Experience in performing server installation, configuration, and maintenance tasks, including patching, vulnerability management and upgrades.

• Monitor system performance and capacity, and make recommendations for improvements as necessary.

• Performing monthly patching activity via BSA patching tool and experience of Manually patching.

• Managing Atos internal inventory/CMDB

• Experience of creating Monthly KPI dashboard using ServiceNow.

• Experience in direct customer interaction over email and phone.

• Providing knowledge transfer to new joiners and debuts. Technical Skill

• Azure Basic

• ServiceNow (Snow) tool.

• Virtualization

• VMware vSphere

• Cloud

• Virtualization

• Troubleshooting

• C, C++

• HTML, SQL

• Salesforce Admin

Certificates

• Certificate of Google Associate Cloud Engineer.

• Certificate of Paper Publication of Digital Mobile Attendance System in IJSRD.

• Certificate of Paper Publication of Emotional Based Music Player in IJRASET. Strengths

• Self-disciplined, Confident, and Hard working.

• Co-operative and adjustable nature.

• Strongly self-motivated.

Hobbies

• Wall painting, sketching

• Cooking

Contact this candidate