Lisa Marie Bilbro

*** ****** ** 630-***-****

Delaware, Ohio 43015 ad08da@r.postjobfree.com

Qualifications:

** ***** ** ********* ********** working in a professional office environment Experience working with a variety of software applications including: Microsoft Outlook, PowerPoint, Word, Excel, Sharepoint, and Smartsheet Extensive experience making outbound phone calls and setting meetings with potential investors

Education:

American Intercontinental University

Master’s Degree (MBA) in International Business (Fall 2018) Bachelor’s Degree (BA) in Business Administration (Fall 2016) Associates Degree (AA) in Business Administration (Fall 2015) Professional Experience:

Jockey-Sunbury, Oh November 2023-Present

Speedway/7-11-Delaware, Oh August 2023-October 2023

Assistant Store Manager

Receiving inventory, cash handling, accounts reconciliation on all items and money for the entire store, human resource management, scheduling, and merchandising. Speedway/7-11-Delaware, Oh April 2023-September 2023 Assistant Cafe manager

Making cafe food, inventory management, customer service, and scheduling. Merit International Inc.-Fort Myers, Florida Oct 2022-Nov 2022 Site Lead

Providing support to the Florida Department of Emergency Management’s Hurricane Ian Disaster response in Southwest Florida.

● Training and supervising onsite teams at various locations in Southwest Florida.

● Credentialing first responders, contractors and government officials.

● Providing technical, logistical and communications support to stakeholders involved in the local disaster response.

● Preparing various reports including, site lead worksheet, personnel rosters, situation reports and credentialing and badging guidelines.

Aerotek (Partnered with IEMA)-Springfield Illinois Jan 2022- Jun 2022 Data Mining and Document Analytics Specialist

Field Outreach for the documentation and memorialization component of the COVID 19 vaccination response effort for the State of Illinois.

● Routinely met short and long term goals Find data or resources to archive

● Led a team to facilitate the completion of memorialization and archive assignments.

● Oversaw the completion of naming and structuring of files and folders for archiving, auditing, memorialization and documentation

● Composed items to be archived (if missing)

● Helped to build flowcharts

● Led a 6 member team to organize documents for auditing via Teams, Sharepoint, Outlook, Excel and Smartsheet

Aerotek (Partnered with IEMA)-Southern Illinois Aug 2021- Jan 2022 Field Outreach Facilitator

Provided outreach community support for vaccinations across the state of Illinois in response to the COVID-19 pandemic.

● Created action plans of outreach to various counties in southern Illinois

● Conducted interviews with local business owners/staff to get COVID-19 clinics set up in the businesses

● Conducted Up-To-Date research and statistics on all things COVID

● Daily submission of status reports

● Managed a 6 member team

25th Dynasty Conglomerate -Springfield, IL 2009-2023 Owner CEO

Creates scents and salves tailored to each customer according to their needs.

● Makes salves for burns and aches

● Makes shea butters with and without fragrances, medicinal powders, granules, etc.

● Uses funds from sales to reinvest to continue operations and to help fund trips for neighborhood children

● Collected money from investors to put into community projects

● Scheduled meetings and appointments with potential investors

● Completed general clerical work such as filing and data entry

● Created and updated client information in internal computer database

● Generated new business by making outbound phone calls to investors H & R Block-Springfield, Il Oct 2017- June 2020

Multi Unit Manager

Managed 26 offices in 2 states facilitating sales and service goals.

● Human resource management

● Cash handling/deposits

● Created and implemented necessary training

● Built B2B relationships

● Reached/exceeded sales/service goals

● On/Off-boarding

● Conflict Resolution

FEMA certifications:

ICS 100, 200, 700, 800, 403, 772, 244, 288, 289, 1000, 1001, 1002, 1004, 1007, 1009, 1014, 1017, 1018, 1026, 162, 212b, 329, 393, 2002, 235c, and 0029a.

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