Executive Summary

A ** year results-driven project leader and coordinator with an outstanding record of delivering complex technology and system integration projects on time and within budget. Proactive, works closely with business partners and technology personnel during the design, configuration, application and training stages. Recognized as an expert in full cycle project planning and implementation. Articulate, technically minded communicator able to simplify technical jargon for all to understand. Combines a strong business acumen with the ability to conceive profitable and efficient technology solutions. Industrious, troubleshooter, thrives on a challenge, works effectively with all levels. Ethical, maintains a high degree of confidentiality.

Core Competencies

Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares

for problems or opportunities in advance, undertakes additional responsibilities; responds to situations as

they arise with minimal supervision; creates novel solutions to problems; evaluates new technology as

potential solutions to existing problems.

Makes sound decisions; bases decisions on fact rather than emotion; analyzes problems skillfully; uses

logic to reach solutions.

Works harmoniously with others to get a job done; responds positively to instructions and procedures.

able to work well with staff, co-workers, peers and managers; shares critical information with everyone

involved in a project; works effectively on projects that cross functional lines; helps to set a tone of

cooperation within the work group and across groups; coordinates own work with others; seeks

opinions: values working relationships, when appropriate facilitates discussion before decision-making

process is complete.

Maintains high standards despite pressing deadlines; does work right the first time; corrects own errors.

regularly produces accurate, thorough, professional work.

Personally responsible; completes work in a timely, consistent manner; works hours necessary to

complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to

doing the best job possible; keeps commitments.

Professional Background

DirectLine for Facebook Data Center Forest City, NC

PROJECT ENGINEER - Infrastructure and Wireless Design

2022-Present

●Involved in proposals and estimates during the project pursuit process

●Ensure that submittals are obtained, reviewed, and approved, and that materials and equipment are released for fabrication in time for delivery as required at jobsite

●Assisted PM, superintendent, and P6 Scheduler / Planner with developing the project schedule

●Assisted in management of project permit process

●Responsible for driven innovation and efficiencies with new technologies, techniques, and pre-fabrication

●Reviewed design specifications, scope of work and drawing packages for constructability

●Assisted with the modification/development of the construction and resource schedules

●Updated the construction schedule on a regular basis

●Advised the project team of potential issues or deficiencies

●Developed project and budget estimates

●Ensured full visibility and understanding of the construction approach and relevant site standards to the extended team

●Participated in periodic quality/safety checks to ensure compliance to site standards

●Overseed test result submittals and documentation submittals

●Reviewed drawings and physically measure rooms to ensure they are true to specs for generating complete as-builds

● Assisted site management team with Change Orders, Requests For Information (RFI’s), Submittal packages, and possible design changes

●Assisted site management team with as-builts and other related close-out documents, e.g. certified test results, and as-builts

●Contributed and participated in project lessons learned to better ensure productivity and efficiency

●Understanding and communicating to all field personnel the goals regarding construction

●Maintained positive relationships with the client throughout the project(s)

●Planning, designing, configurations, deployments, and support of LAN/WAN/WLAN infrastructure.

●Participate in the evaluation of vendor hardware, software, and wireless communications products.

●Operational support and troubleshooting of production wireless network issues.

●Support external customer wireless network infrastructure.

●Support day-to-day operational needs for customer infrastructure.

●Support pre-sales wireless network engineering activities.

●Leverage understanding of LAN/WAN technologies in order to support, design, and integrate complex wireless LANs.

●Facilitate technical support case escalation for customer wireless infrastructure.

●Documentation of advanced enterprise wireless solutions and designs.

●Wireless design and validation, including RF site surveys of complex indoor and outdoor deployments.

●Experience with Cisco Network hardware/software including; Controllers, Access Points (Both indoor and outdoor), Routers, Switches, ISE, MSE, and Prime

●Participate in technology and vendor-specific training classes.

Teksystems for US postal Service Raleigh, NC

PROJECT Manager - Local Area Network Infrastructure & Wireless Design/Installation

2019-2022

●Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

●Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

●Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.

●Directs technological research by studying organization goals, strategies, practices, and user projects.

●Completes projects by coordinating resources and timetables with user departments and data centers.

●Verifies application results by conducting system audits of technologies implemented.

●Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.

●Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

●Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.

●Maintains quality service by establishing and enforcing organization standards.

●Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies.

Select Group for Cisco Systems Raleigh, NC

Engineer - Wireless Design & Installation

2016-2019

●Support existing 802.11 infrastructure including Cisco lightweight indoor access points.

●Install, configure, and support Cisco (1131, 1142, 2602, 2702, 3702) wireless access points

●Install, configure, and support Cisco (2500, 5500, 7500, 8600 series) wireless LAN Controllers.

●Engineer solutions to integrate wireless LAN coverage into new facilities.

●Engineer solutions to update wireless LAN coverage into existing facilities.

●Experience with Cisco NCS and Cisco Prime Infrastructure Monitoring Platforms.

●Work with outside vendors and internal organizations to have wireless surveys performed and required

equipment installed.

●Resolve client connectivity, interference, authentication, and coverage issues.

●Troubleshoot switching issues such as VLANs, VTP, and spanning tree issues

Hewlett Packard enterprise services for US postal Service Raleigh, NC

Project Manager - Local Area Network Infrastructure & Wireless Design/Installation

2012-2016

●Proficiency in Ekahau Site Survey Pro and Cisco WLAN design guidelines.

●Previous experience conducting wireless site surveys in office and warehouse environments.

●General understanding of networking concepts and protocols.

●Familiarity with large distributed wireless network design.

●Knowledge of various wireless manufacturing products and their functionalities.

●Proficient in Microsoft Office products, including Word, PowerPoint, and Visio.

●Support existing 802.11 infrastructure including Cisco indoor/outdoor wireless access points.

●Configure and install Cisco Access Points 1142/1242/1300/2602/3500 series.

●Engineer solutions to integrate wireless LAN coverage into new facilities.

●Evaluate new wireless client devices to determine best wireless settings.

●Work with security on identifying and removing rogue access points on the network.

●Manage inventory of wireless equipment and assist in preparing cost estimates for projects.

●Order wireless and other equipment needed for projects.

●Knowledgeable of Cisco Controllers 4400/5500/ 7510 configurations and maintenance.

●Creating and mapping access points to right VLAN specifications.

●Knowledgeable of Cisco router 1900/2900/3900 configurations and maintenance to include OSPF and BGP.

●Order, configure, and install Cisco switches 2950/3750/6500.

●Troubleshoot switching issues such as VLANs, VTP, and spanning tree issues.

●Resolve client connectivity, interference, authentication, and coverage issues.

●Client devices include, but are not limited to laptops, desktops, barcode scanners, and other proprietary wireless solutions.

●Travel to Client sites to conduct wireless site surveys and WLAN installations.

Education

Master of Science (Digital Communications Concentration)

East Carolina University Greenville, North Carolina

Bachelor of Science in Computer Information Systems

Gardner - Webb university boiling springs, North Carolina

Network Administration & Support Associate

Isothermal Community College Spindale, North Carolina

SECURITY CLEARANCE

Certificate of Trust for conducting infrastructure surveys and upgrades in federal and state facilities

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