Customer Service Representative
Resume:
Cyndie Dolorese Adam
***** *** ****** ***,***** Miami, Florida
***********@*****.***
•Objective: Hardworking College Student seeking employment, Bringing forth a motivated attitude and a variety of powerful skills. Adept in various social media platforms and office technology programs. Committed to utilizing my skills to further the mission of a company. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with a superior knowledge of the customer service industry and Sales Representative, Bilingual, hardworking, and ready to join my next team.
SKILLS
• Active listening
•Communication
•Computer skills
•Customer service
•Interpersonal skills
•Conflict resolution
•Management Skills
WORK HISTORY
CUSTOMER SERVICE REPRESENTATIVE ACD COMPANY FROM 12/2022 – TO 05/2023
CUSTOMER SERVICE REPRESENTATIVE, WILLIAM SONOMA
FROM 03/2022 - TO 08/2022
CUSTOMER SERVICE REPRESENTATIVE, FRONTELINE
From 04/2020 – to 02/ 2021
Answering phone calls and emails, responding to customer questions and complaints.
CUSTOMER SERVICE HEALTHCARE, HIREGY
From 03/ 2017 – To 05/2019
Responsibilities are to answer phones, resolve patient insurance claims or questions related to medical care and benefits information
CUSTOMER SERVICE REPRESENTATIVE, AGERO
From 02/2015 – To 04/2017
Received and managed several phone calls to answer client’s questions.
Provide roadside assistance service to customers having issues with their vehicle and also working in the claim department.
CUSTOMER SERVICE REPRESENTATIVE, GREAT VIRTUALWORKS
From 04/2013 – To 04/2015
Received and managed several phone calls per to answer client’s questions.
Set up and explained new membership contacts.
Provided timely and effective replacement of damaged or missing products.
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