Myrtle Beach Client Services
Resume:
MICHAEL F. ROSSI
Conway, SC 29526
973-***-**** *********@*****.***
An accomplished Management Professional with over 25 years of experience with a proven track record of meeting strategic goals and objectives. Highly skilled in managing diverse and cross-functional teams of employees and increasing performance through hands-on leadership. Results oriented with an eye toward operational efficiencies and improvements. Strong interpersonal skills that encourage people to resolve complex business challenges. Currently searching for mid to director level roles in the Myrtle Beach, SC area.
PROFESSIONAL EXPERIENCE
Titan America – Conway, SC January 2021- June 2023
Plant Operations Manager
Evaluates and analyzes plant performance Key Performance Indicators and initiates improvements in reliability, availability, and efficiency
Identifies and evaluates trends, goals, and performance indicators and take appropriate actions based on trends to resolve plant issues, achieve goals, and maximize efficiencies and use of resources
Leads the development, communication, and implementation of safe and efficient operational procedures, policies, and effective growth strategies, prepares technical reports and documentation
Ensures that the department is properly staffed, managed, organized, trained, &directed to fulfill responsibilities
Collaborates with senior management to develop and implement the department’s annual budget and capital needs while focusing upon optimization and reduction of costs
Provides project management direction to ensure projects are completed on time and within budget
Makes periodic inspections of the working area and coordinates correction of any discrepancies related to safety, cleanliness, organization, or general housekeeping practices
Swift Transportation – Phoenix, Arizona 2019-2020
CDL Driver
Delivered freight of upwards of 80,000 lbs. across the nation in both rural and city areas.
Responsible for security and proper maintenance of truck, monitored and tracked by DOT.
Solid track record of compliance with federal and state guidelines in driver safety.
New York Life Insurance Company - Myrtle Beach, South Carolina 2018-2019
Life Insurance Agent
Sold Term and whole life insurance plans to Business & Consumers
Solicited various product solutions and presentations at client headquarters
Managed client portfolio and developed new client opportunities
JP Morgan Chase - New York, NY 2012-2018
Managing Director, Global Head of Third Supplier Oversight Services
Oversaw a global team of 60 people managing supplier relationships amounted to 17,000 engagements across 6,000 vendors and 2,200 delivery managers doing business with JPMorgan in 50 countries
Centralized 32 individual third party operations into one consolidated supplier oversight service center
Responsibilities included risk management, audit remediation, onboarding support, third party escalation management, advising contract renewals, hiring and recruiting team members, project management and implementation.
Xerox HR Solutions (Formerly Chase Mellon)- Division Head, Human Capital Mgmt Solutions 2005-2012
EDUCATION AND RECOGNITION
Business Administration, Fairleigh Dickinson, University, Teaneck, New Jersey
Six Sigma Project Champion; Mellon Star, Executive Program Mentor; Bridges Award Recipient, Service Excellence
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