Erin **** Canal O'Connor St Apt. A* Lake Charles, Louisiana United State 13/May/1977

+1-337-***-**** ad088e@r.postjobfree.com

Summary

I am looking for a professional position that offers opportunities for growth, development, and advancement. My idea of a perfect job would allow the parlay of leadership, advancement opportunities, excellence compensation, and benefits. Education

Parkview Christian Acadamy

1991 - 1995 Diploma 3.3 GPA

My high school years were some of the most grueling yet memorable years of my young life. Academics was my main priority but sports was my passion. I believe my love of sports taught me to be a team player.

Experience

Cricket Wireless

May 2022 - Present Floating Manager

•Supported upper-Management with recruitment and training

•Served and assisted customers with bill pays and new lines of service

•Created a welcoming environment and provided excellent customer service

•Managed the over all goings on at each store

•Preformed audits on inventory and all deposits

Holiday Inn Express And Suites

June 2021 - May 2022 Front Desk/ Night Audit

•Worked to ensure all individual and team targets were met

•Assisted in training new members of staff

•Created a welcoming environment and provide excellent guest services

•Served and assisted guest with check-ins and checkouts

•Answered a multi-line phone and helped with queries / complaints remaining professional at all times Wingate By Wyndham

December 2020 - June 2021 Front Desk

•Negotiated 2+ year contracts with three top airlines which increased revenue of 20% or more per airline

•Created a welcoming environment and provided excellent guest services

•Supported the GM and assistant GM with recruitment and providing on the job training

•Served and assisted guest with check-ins and check outs upon request Laquinta Inn & Suites Of Shreveport

January 2017 - October 2019 Hotel Front Desk/ Night Audit/Guest Room Inspector

•Supported the general manger with recruitment and provided on the job training

•Answered a multi-line phone and helped with queries/ complaints remaining professional at any given time

•Implemented all policies set forth by upper management

•Created a welcoming environment and provided excellent guest services Shell OilOf Shreveport

July 2014 - December 2016 Assistant Store Manager

•Created a welcoming environment and provided excellent customer service

•Developed a number of incentives for team members to achieve targets

•Maintain the daily log of all cash drops and safe pulls

•Gave customers the correct advice and after understanding their needs up sold services and turned objections into sales opportunities

•Supported the store manager with recruitment and providing on the job training

•Cash audits and deposits for each shift day-to-day Skills

Tax Preparation

Budgeting, forecasting, and cash management

Microsoft office, Adobe Photoshop, basic HTML (learn new software quickly) Operating stock management software

Operation of point of sale system

Experienced in conflict resolution and upselling customers References

Paul Sacksteder 337-***-****

Amanda Willis 337-***-****

Crystal Wilk 410-***-****

Contact this candidate