Customer Service Data Entry

JENNIFER SCOTT-DUMAS

P 267-***-**** E ad088c@r.postjobfree.com

PROFESSIONAL PROFILE

EDUCATION

Jennifer Scott-Dumas is an accomplished customer service provider with demonstrated ability to adapt to any situation; She always has the customer’s satisfaction as a goal. She is an excellent problem- solver who can effectively interact with diverse populations of consumers in a variety of scenarios. Consistently maintains excellent relations with public coworkers, managers, and administrators. Self- motivated with strong planning, organizational, and leadership skills.

• ASSOCIATE DEGREE,

INTERIOR AND EXTERIOR

DESIGN - AMERICAN

INSTITUTE OF DRAFTING

KEY SKILLS

• ANSWERING TELEPHONES

• CREATIVE PROBLEM

SOLVING

• TRANSCRIBING MEDICAL

ORDERS

• CULTURAL PROFESSIONAL

EDUCATION SKILLS

• BALANCING CASH

DRAWER

• MS OFFICE (ACCESS,

EXCEL, OUTLOOK,

POWERPOINT, & WORD)

CERTIFICATIONS

• NATIONAL HEALTHCARE

ASSOCIATION

• CERTIFIED PHARMACY

TECHNICIAN - PENN

FOSTER CAREER

SCHOOL

EXPERIENCE

07/1987 – 09/2022

United States Post Office - Jefferson Branch

Distribution/Window Clerk

Excelled at sorting mail for carrier distribution, data entry, answering calls from constituents, selling various postal products, satisfying various customer needs and inquiries, and attending the service window. 06/2015-08/2017

Ad Prima Charter School

Lunch Aid

Employed to assist the free lunch program from the Archdiocese; implemented student's aftercare program, which included placing children on their correct school buses, conducted school's canteen program— a workshop that reinforces students to count money and purchase snacks. Painted, decorated, and maintained kindergarten and first-grade classrooms. REFERENCES

Jannie L. Blackwell - Vice Chair of the Philadelphia Democratic Party and a former member of the Philadelphia City Council

(p) 215-***-****

Natalie Samuel

(p)215-***-****

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