Terrell Martin

*** ******** *****

Waukegan, IL *0087

Cell: 847-***-****

Job Objective Seeking a challenging opportunity in a dynamic company where I can utilize my experience and knowledge in customer service, billing and collections.

Work Experience

Apr 01 – Present MARTIN Blacktop and Paving, Waukegan, IL

Owner

Over the past 9 years, have done major blacktop and seal coat paving for residential and commercial establishments. Responsible for securing all new business and maintaining existing accounts. Also responsible for ensuring appropriate resources were available to accommodate the needs of each project.

Feb 08 - Oct 09 HERMS Barbeque, Waukegan, IL

Sales Associate

Responsible for order entry, store set up mornings, cashier, and short order cook. Hiring of new employee’s, setting up closing of store for next morning.

May 06 -Dec 09 CashNet USA, Lake Bluff. IL

Collections

Collections dept: Responsible for 30 to 90 day old accounts. Handled 100 to 135 calls per day. Handled incoming older issues. Also set up payment arrangements maintained positive relationships with customers. Strong management skills, as well having attention to detail and goal driven.

Oct 03 - AUG 05 U.S. Cellular, Gurnee, IL

Assistant Manager

Responsible for promoting sales promotions for new telephone lines. Set up new cellular accounts. Stocking and replenishing materials when necessary. Hiring sales associates when necessary

Jun 96 – Nov 03 Old World Industries, Northbrook, IL

Customer service/ Technical Representative

Handled incoming technical calls concerning product and in house inventory. Data entry and light typing.

Jan 95 - June 00 PNC Mortgage. Northbrook, IL

Initiated credit inquires to established creditors. Generated and

received collection calls. Documented activities related to

customer collections. Light typing, data processing and filling.

Education:

Aug 91- Dec 92 Barbara-Scotia College, North Carolina

Major studies: English and business mathematics

Sep 87 - Jun 91 Maine Township High School, Park Ridge, IL

ADDITIONAL SKILLS: IBM computers; experience with Windows

References available upon request

Contact this candidate