Administrative Assistant English Spanish
Resume:
Janelle Xavier
Bilingual English/Spanish
Contact
Yorktown, VA 23692
***************@*****.***
Education
James Madison High School
General Degree 2001
Key Skills
Bilingual: English/Spanish
Multi-tasking
Microsoft Office
Time Management
Problem-solving
Leadership
Fast Start Award (Aflac)
Outstanding Sales Performance
by a sales associate.
References
Available upon request.
Objective
As a front desk coordinator, my goal is to fully communicate any
guidance to all patients in a fast-paced office environment. have over
30 years of speaking fluent Spanish. am seeking a professional office
environment where they promote growth and will promote from within.
Experience
January 2020- present
Bilingual Transportation Coordinator + Verida
March 2015-March 2017
Administrative Assistant/Enforcement Officer + Vista Enforcement
e Assists callers efficiently and in a polite, courteous, and
professional manner.
e Conducts appropriate screening and eligibility functions.
e Obtains correct information to schedule appropriate modes
of transportation.
e Maintains current knowledge of local operating
transportation policies.
e Accurately and effectively uses trip scheduling and dispatch
software.
e Maintains client, company, and employee confidentiality.
e Communicates with facilities and/or providers as necessary
to assure efficient transportation services.
¢ Coordination of urgent care and/or discharges with Trip
Validation Specialist
e Keeps Supervisor informed concerning scheduling and/or
service delivery problems.
e Completes all required records and reports.
e Filling, faxing, writing documents, making proposals for new
contracts.
e Effective use of telecommunications systems
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