Customer Service
Resume:
PROFESSIONAL SUMMARY
Enthusiastic and reliable professional takes pride in providing
excellent customer service and creating memorable experiences. Maintains focus and positive attitude in stressful situations and high- volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
WORK HISTORY
Server, 03/2021 - Current
LaRosa's Pizzeria, Cold Spring, KY
Server, 07/2009 - 03/2021
LaRosa's Pizzeria, Covington, KY
EDUCATION
Highland Heights, KY 41076
***************@*****.***
SKILLS
NANA NG
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
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• Used slow periods to restock supplies, ice, trays, and delivery bags. Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
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Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
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Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
•
• Used slow periods to restock supplies, ice, trays, and delivery bags. Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
•
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
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• Customer Service Skills
• Guest Relations Management
• Food Preparation and Safety
• Patience
• Working Under Pressure
• Dependable
• Customer Service
• POS System Operations
• Managing Multiple Tasks
• Responsible and Punctual
• Self-Motivated
• Critical Thinking
• Active Listening
• Attention to Detail
• Multitasking Abilities
• Problem-Solving
Business Management
Gateway Community And Technical College - Covington, KY
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