Jenna Juliano

**** ******* ** * Rapid City, SD **701 * 605-***-****

ad081f@r.postjobfree.com

Objective

I am looking to secure a career with a company that I can grow with. I have over 15 years of customer service experience, 6 years of human resources experience, 4 years of benefits experience and 6 years working in the financial industry. I am very motivated and ready to start a new career.

SUMMARY OF QUALICICATIONS

Dependable, reliable, responsible

Highly motivated, enthusiastic team player

Detail oriented, enthusiastic team player

Dedicated to providing quality customer service.

Excellent time management

Accounting

HR Management

HR Laws

Payroll

Applicant Tracking System

Kronos

Maui

Marketing/social media

Adobe

Excel

Workday

Word

PowerPoint

Knowledge of all types of Insurance

Benefits

B2B sales

Recruiting

Employee Relations

Invoices

Ordering

Computer Skills

License

Life and Health Insurance License

EDUCATION

*Bachelor’s Human Resources Management – In progress

Western Governor’s University

* In progress with receiving my SHRM-CP

*Associate of Applied Science in Business Administration/Human Resources

Southeast Technical Institute

EXPERIENCE

September – Present

Globe Life Family Heritage

Sales Agent

B2B sales agent

Scripts

Customer Service

Knowledge of Accident, Cancer Heart and Life Insurance

July 2022- May 2023

Admiral Beverage

Worland Wyoming

Benefits Manager

Workday

Processed New Hire Benefits daily.

Updated 401K Database daily

Processed tasks with Vanguard

Kept track of new hires and terminations

Responded to employee questions daily.

Worked in Excel on many projects.

Used Adobe daily.

Processed Open Enrollment

Called Insurance Company’s and Medical Facilities for employees

Sept. 2021- July 2022

South Dakota Trust Company

Rapid City, SD

Assistant Trust Officer

Scan/save mail.

Monthly Invoices

Monthly Trust Reviews

Tax Returns

Market Value Updates

Knowledge of Insurance Policies

Confidentiality

Email

Organizing/Filing

Memos

May 2015- Sept 2021

Walgreens

Rapid City, SD

Assistant Store Manager

Review daily, weekly store metrics

Review timecards

Calculate bi-weekly payroll.

Customer service

Assign duties to team members.

Check in vendors.

Claim out merchandise.

Hire new employees/train.

Compass tasks

Pharmacy duties-ring up customers, fill prescriptions and file prescriptions

One Store Budget

Kronos

Applicant Tracking System

Employee yearly reviews

2010-2015

Walgreens

Rapid City, SD

Shift Lead

Printed and released new price changes daily.

Smart counts

Scan outs

Customer Service

Cash Management

Managing employees

Register duties.

Fixing technical problems

Solving daily problems

Setting holiday aisles

Resets

Merchandising/Creating displays on ends and side stands

Training Photo/Register/Shift Leads

Cashier in Pharmacy

2009-2010

Walgreens

Rapid City, SD

Cashier/Photo

Cash handling

Cashiering customers at register

Stocking new merchandise

Organize products on shelves.

Print photos

Create photo gifts.

Solve photo problems.

Provide customer service with photo kiosk.

Customer Service throughout the store

Pulling and hanging of Ad Tags

Cleaning

Professional References:

Laura Leander 308-***-****

Jessica Petri 307-***-****

Carrie Gerdeman 605-***-****

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