Customer Service Data Entry

Larry Murphy

*************@*****.*** 773-***-**** Chicago, IL

SUMMARY

Dedicated professional with 10 years of experience in data management and customer service roles. Proven proficiency in operating Mobile Data Terminal (MDT) and GPS technology, demonstrating strong technical skills. Seeking a role as a Data Entry Clerk to leverage these skills and contribute to operational efficiency. WORK EXPERIENCE

Scr medical transportation Chicago, IL

Paratransit Driver/ Road Supervisor Oct 2010 - Dec 2015

• Fostered a positive environment through consistent customer interaction, ensuring necessary emotional support was provided.

• Utilized GPS technology to strategize ideal route plans, resulting in enhanced operational efficiency.

• Effectively operated the Mobile Data Terminal (MDT) to maintain seamless communication with dispatch, sustaining productivity amidst frequent trip modifications and additions. Jewels Chicago, IL

Cashier Sep 1996 - Nov 2001

• Managed accurate and efficient financial transactions, including receipt generation and monitoring of both cash and credit dealings.

• Delivered exceptional customer service through responsive inquiry handling, promotion information dissemination, and upkeep of a tidy, organized checkout space.

• Handled cash drawer operations proficiently, ensuring proper procedures were followed for opening and closing.

• Engaged in inventory tasks such as shelf restocking, customer assistance, and retrieving shopping carts, contributing to the smooth operation of the store.

EDUCATION

Olive-Harvey College

Google IT Support Certification

Chicago, IL

Sep 2021

CERTIFICATIONS

Google IT Support Certification, Google 2021

AWS Cloud Practioner, Amazon Web Services Dec 2021 SKILLS

Troubleshooting • Windows (7,8,10), MacOS, Linux (Ubuntu, Kali) • Word • Fluent: English • Excellent Communication Skills • Problem-Solving Abilities • Patience • Strong Listening Skills • Empathy • Conflict Resolution Skills

Contact this candidate