Customer Service Aircraft Parts

KM

KATELYN MALCOMSON

*********.*******@*****.*** 734-***-**** Canton, MI 48187

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Detail oriented

Computer skills

Communication skills

Problem-solving skills

Time Management

Attention to detail

Delta Air Lines, Inc Romulus, MI

Supply Attendant

04/2022 - 07/2023

Warehouse

Verifying if aircraft parts match up to the paperwork. Doing research to see where the parts are in SAP and if we are allocated. If we are not allocated or have overage we will ship parts out to another stations.

Pulling a part from the shelf or putting parts away using teamwork to lift or using a forklift.

Doing POI's to insure company equipment is safe and ready to use. Tires and brakes

Doing remove and installs on tires and brakes.

Shipping tires and other aircraft parts on an aircraft or truck using SAP and foreign.

Prepared work orders, bills of lading or shipping orders to route materials. Shipping

I filled orders with accuracy insuring parts were shipped to meet flight departures in a timely manner.

I used protective materials to package aircraft parts effectively to ship out to another station.

Troubleshot issues related to shipping and receiving in compliance with corporate procedures.

Zline

Looking to see what parts are needed that night for an aircraft. Pulling the necessary parts that are needed.

Issuing parts out to full kitting and put into the proper bins that are labeled for that aircraft.

If we don't have the proper part here in DTW we will order the part from another station.

Agile one Romulus, Michigan

Supply Attendant Contractor

09/2021 - 04/2022

Warehouse

Verifying if aircraft parts match up to the paperwork. Doing research to see where the parts are in SAP and if we are allocated. Summary

Skills

Experience

If we are not allocated or have overage we will ship parts out to another stations.

Pulling a part from the shelf or putting parts away using teamwork to lift or using a forklift.

Doing POI's to insure company equipment is safe and ready to use. Tires and brakes

Doing remove and installs on tires and brakes.

Shipping tires and other aircraft parts on an aircraft or truck using SAP and fortigo.

Shipping

I filled orders with accuracy insuring parts were shipped to meet flight departures in a timely manner.

I used protective materials to package aircraft parts effectively to ship out to another station.

Zline

Looking to see what parts are needed that night for an aircraft. Pulling the necessary parts that are needed.

Issuing parts out to full kitting and put into the proper bins that are labeled for that aircraft.

If we don't have the proper part here in DTW we will order the part from another station.

Wifi Project

I worked closely with inspection verifying and receiving parts. Performed good receipts for all parts of the kits. Copying paper work and matching it back up to the part. TJ Maxx Canton, Michigan

Retail Sales Associate

10/2020 - 04/2022

Maintained data accuracy in jewelry by matching the item delivered with the delivery sheet and to make sure all the items are in the box Completed opening and closing operational processes, including counting money, and balancing cash drawers

Located out-of-stock items for customers with other store locations Handled cash and credit transactions expertly, giving correct change and processing orders

Helped maintain a clean, orderly work environment to ensure the safety of my coworkers and customers

Utilized POS systems effectively to process customer orders and transactions.

Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.

Mavericks Canton, Michigan

Hostess

08/2020 - 11/2020

Greeted guests with an upbeat and positive attitude and engaged in conversation to address seating needs.

Answered incoming calls and provided information regarding hours of operation, location, and menu items.

Maintained an organized hostess station and restocked supplies. Cleaned and sanitized tables, menus, and dining areas in accordance with company standards.

Responded appropriately to customer complaints, bringing major issues to attention of the manager on duty.

Built positive relationships with other front-of-house and kitchen staff. Stayed attentive to server availability and table turnover to quickly seat guests.

Tracked seated guests and available seating using computer-based and mobile reservation software.

MJR Westland Grand Cinema Westland,

Michigan

Concession Stand Worker

04/2019 - 10/2019

Maintained a clean and well-organized counter to attract customers. Served and prepared food and beverages directly to customers and managed any special request.

Input orders, prepared items, and completed payments. Set up concessions stands for events, including stocking displays and having everything prepared.

Cleaned up spills promptly to ensure safety for customers and employees. Operated a cash register to process sales transactions. Prepared food by operating large volume cooking equipment such as popcorn machines, deep fryers, and ovens.

Portioned, arranged, and served food to customers. New School High Canton, Michigan

High School Diploma

06/2021

Cooking

Baking

Photography

Education and Training

Hobbies

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