Customer Service Security Officer

High performing professional with over ** years of experience delivering quality Customer Service as Front-desk Personnel & Security Officer. 4 years of experience as a driver. Ensuring that the vehicle is immaculately support. Ensuring that the client’s is open while warmly greeting them in a professional manner. Skilled in developing strong internal and external relations to help and collaborative achievement. Ready to learn and adjust to unfamiliar environment.

PROFESSIONEL EXPERIENCE

All Start Security Services Till present.

MARQUIS ASSOCIATION MANAGEMENT 2800 Biscayne Blvd # 1100 Miami FL. 33137

Front-desk Personnel/Security Supervisor April 2016 - November 2018

Received all mails and package from courier.

Record all mails and packages in the computer.

Receiving and delivering mails and packages to residents.

Provide quality customer service and answer phones calls, redirect calls to appropriate offices.

Helping wheelchair’s rider to their car and the elevators.

Manage guest booking, taxi, and courier reservation.

PLATINUM GROUP SECURITY October 2014- April 2016

Security Officer 8669 NW 36th St # 340, Doral Fl. 33166

Patrol private residential properties and areas

Safeguarding against illegal activity, including theft, loitering, trespassing and vandalism

Assuring that all doors are closed and locked as required.

Inspect and adjust security system equipment to ensure daily use and to detect evidence of tempering.

Track and monitor all visitors to the property.

SELF- EMPLOYED December 2010 - October 2014

Chauffeur 4251 SW 24 St West-Park Fl. 33023

EDUCATION

Kaplan University Fort Lauderdale Florida

A.S. in Criminal Justice

CERTIFICATIONS & LICENSE

BLS Certification (American Heart Association)

Security Officer (Class D Certification)

Master Guide working with Youth (boys & girls) for over 20 years.

Competent swimmer.

ADDITIONAL SKILLS

Fluent in English, French and Creole

Ability to manually use office equipment such as: Computer (Microsoft office), Fax machine, photocopies, and multi-line touch tone.

Member of National Society of Collegiate Scholars.

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