Customer Service Inventory Control
Resume:
Gary Speights
**** **** ****** • Roanoke, TX 76262
********.****@*****.*** • 682-***-****
Objective
Dedicated to attaining a position within a company in which my well-defined mechanical knowledge, customer service, problem-solving, time management, and communication skills will be utilized in the corporation’s growth.
Core Competencies
10+ years management experience with the responsibility of inventory control and training new employees
Skilled in engine and transmission rebuilds, diagnosis, repair and maintenance with experience in fabrication, installation and production of custom accessories for all types of vehicles
Ability to lead in fast paced production environment while maintaining quality results
Known for a high degree of efficiency in all activities, extremely reliable and dependable at generating new and repeat business along with maintaining high level of customer service
Highly skilled with all types of tools, impacts, operated manual and semi-automatic MIG/TIG equipment for torch ups and fusing metal segments together, etc.
Possess effective verbal customer service and written communication skills Professional Experience
Amazon (KAFW) Fort Worth, TX 2021-current
Ramp Agent
TSA and USPS certified to comply with federal, state, municipal, airport authority, and carrier security requirements
Maintain safety and security of the ramp at all times, complies with safety procedures and station polices along with marshaling aircraft during arrival and departure
Load/unload air cargo, bulk, and/or containers/pallets, onto carts and/or dollies while providing special handling of cargo as required/directed and other warehouse duties assigned FinishLine Auto Care Justin, TX 2019 - 2021
Shop Manager
Oversee all business and administrative aspects of the shop include communicating sales goals to employees in order to engage and retain, special promotions to retain customer satisfaction along with all in-house shop maintenance, parts ordering/pick-up/delivery, bank errands, fleet account management, etc.
Experience in and responsible for the following services including automotive engine repair, transmission repair, alignments, safety and emissions inspections, oil changes and tire replacement/flat repair, etc.
Train, mentor, and assist new employees to establish a consistent level of quality and accuracy on vehicle diagnosis and repair while meeting and/or exceeding sales quotas Argyle Auto Care Argyle, TX 2013 - 2018
Auto Technician
Coach, mentor, and assist team members to establish a consistent level of quality, accuracy and training on vehicle diagnosis and repair
Experience in and responsible for the following services: automotive engine repair, transmission repair, alignments, safety and emissions inspections, oil changes and flat repair, etc.
Multitude of other requests include auto restoration (older model vehicles), trailer repair, welding, fabrication and air conditioning repair
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O’Reilly’s Auto Parts Roanoke, TX 2017 - 2018
Assistant Store Manager – Retail Sales Specialist – Commercial Accounts Clerk
Manage a team of 7, responsible for time card management, opening store
Shipping and receiving inventory control; cataloging and inventory management systems
Consistently exceeding sales goals in a busy, fast paced retail environment Kwik Kar Lube & Tune Argyle, TX 2006 - 2013
Manager
Shop manager of a 6-man crew, responsible for meeting company sales goals, open and closing of business operations and scheduling
Additional responsibilities included inventory control, ordering parts and training new hires
Assisted auto techs on floor with trouble shooting to ensure the delivery of only the best customer service
Conduct positive negotiations using my ability to compromise, handle conflict and seek common ground Peterbilt, A PACCAR Co. Denton, TX 2012 - 2012
Cab Frame Assembler
Production line environment responsible for receiving and inventory of cab kits
Make sound decisions involving the prioritization of daily goals by examining build sheets and ordered options
Maintain meeting established goals of 16 cabs per day, inspected and repaired defaults, built and installed fairing and exhaust brackets, door installation and inspection of cab seal against all elements American Ironhorse Motorcycle Co Fort Worth, TX 2005 - 2006 Lead Engine Builder
Certified engine builder with a minimum requirement of 10 motors per day
Order, clean and inspect parts for assembly set up – requires high level of attention to detail
Included in a Fortune 500 acknowledgement video aired on the Discovery Channel Regency Conversions Fort Worth, TX 2002 - 2005
Crew Leader
Lead a team responsible for installing custom lowered suspension to domestic trucks and SUVs and air- ride suspension to western hauler line; Responsible for training new employees
Daily monitoring of inventory control including suspension kits, air intake assemblies, custom brakes, etc.
Maintain show room and production displays remain in superb condition creating a well-kept and orderly appearance
Education & Certifications
Certificate of High School Equivalency Issued April 4, 2011, Certificate #1890974
Safety and Emissions Inspections #16328
Hunter Alignment Certified
S&S Cycles Engine Assembly Certification #G-005
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