Laurel E. Hall

**** ** **** **, ******** OR

786-***-****

ad07u7@r.postjobfree.com

Education

University of Miami, School of Education, Miami, FL 2003–2007

Completed all coursework and 45 client hours required for Master’s degree in Mental Health Counseling

Cornell University, School of Human Ecology, Ithaca, NY 2001

Bachelor of Science in Human Development

Member, Phi Theta Kappa Honor Society

Experience

Logistics Coordinator 2019–April 2023

TP Freight, Portland, OR

Coordinated shipments for multi-terminal logistics company serving Western Oregon, providing guidance and communication between customers, management, billing, and freight crews

Created rate quotes for clients and potential clients

Calculated pricing for bills of lading on 500 shipments daily

Verified and corrected billing splits for interline freight exchange on individual client basis

Tracked and corrected shipping errors in coordination with national and international ground- and air-freight companies

Communicated with end users regarding initial estimates, accommodating special requests, and liaising with delivery crew and other involved transporters

Responsible for billing and shipment record-keeping, ensuring thoroughness and accuracy

Interviewed, trained, and supervised new and temporary office staff in billing procedures and record-keeping

Logistics Clerk 2016–2019

TP Freight, Portland, OR

Processed and tracked freight information for multi-terminal logistics company serving western Oregon

Tracked and fixed shipping errors, providing communication between terminal and field crews

Responded to customer inquiries, referring clients to the proper channels

National Recruitment & Retention Coordinator (Research Associate III) 2008–2014

University of Miami, Department of Public Health Sciences, Miami, FL

Responsible for recruitment and retention of study participants for three major, long-term studies on best helping HIV patients with comorbidities (e.g., drug addiction, STIs).

Acted as participants’ secondary counselor and interviewer for the local site of multi-site studies, forming relationships with underserved populations to track and improve compliance in HIV patients.

Developed and maintained national databases to track and monitor participant recruitment and retention activities across 10 participating sites.

Conducted and oversaw national training for site teams in advanced retention strategies.

Maintained regular communication with site coordinators to identify and address and to predict and avoid recruitment and retention problem areas to ensure that the projects continued on schedule while meeting the expected recruitment and retention targets.

Oversaw screening and baseline assessments of study participants.

Health Care Study Interviewer (Research Associate II) 2005–2008

University of Miami, Department of Psychiatry and Behavioral Sciences, Miami, FL

Primarily responsible for conducting screening, baseline, and follow-up assessments of HIV-positive patient participants of Project PATH.

Administered and scored a comprehensive neuropsychological test battery to measure executive functions, memory, reaction time, information processing speed, psychomotor skills, and other behavioral/mood characteristics relevant to the study outcomes

Tracked adherence to antiretroviral medications via self-report, pill counts, and electronic monitoring devices, at 4-week intervals

Assisted PI in preparation of scientific manuscripts for publication, namely:

oResearching the relevant literature

oEditing, proofreading final drafts

oAssuring compliance with journal submission requirements

oCreating multi-media materials based on publications for convention and training presentations

Health Care Study Interviewer (Research Associate II) 2002–2005

University of Miami, Department of Public Health Sciences (formerly Department of Epidemiology and Public Health), Miami, FL

Served as the primary conductor of screening, baseline, and follow-up assessments for several medical research studies on treatment of HIV-positive patients.

Regularly coordinated and executed seminars funded by the State of Florida Department of Health (Sharing HIV/AIDS Research Efforts [Project SHARE]) aimed at connecting academic researchers to community-based organizations, with 100–150 attendees per seminar, including creating invitations, tracking attendance, connecting with organizations, overseeing vendors, and creating presentation materials for speakers.

Skills & Interests

Basic Phlebotomy

Attended 3-day training.

Demonstrated competence in venipuncture site selection with and without infrared, tourniquet application and removal, PPE usage, and biohazard waste management

Maintained yearly coursework in HIPAA compliance, university bloodborne pathogens training, and research ethics in accordance with CDC and NIH guidelines

Computer: Excel, Word, PowerPoint, MSAccess, Epi Info, Adobe Photoshop, AlphaTruck

Personal interests: Gardening, fiction, crafting

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