Gulfport, Ms ***** 228-***-**** ad07t5@r.postjobfree.com

ROSLYN WALSH

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. PROFESSIONAL

SUMMARY

SKILLS Packaging and Mail

Receiving

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● Social Perceptiveness

● Meeting Arrangements

● Meeting Scheduling

● Time Management

Multi-Line Telephone

Systems

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Verbal and Written

Communication

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FRONT DESK RECEPTIONIST 09/2022 to 11/2023

Wolfpack Athletics, Gulfport, MS

CASHIER SUPERVISOR 04/2021 to 05/2023

Platos Closet, Hattiesburg

SERVER 01/2021 to 06/2021

Rooftop Taco And Tequila Bar, Ocean Springs, MS

WORK HISTORY

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

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Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

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● Scheduled, coordinated and confirmed appointments and meetings. Resolved customer issues quickly and notified supervisor immediately when problems escalated.

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● Quickly and accurately counted drawers at start and end of each shift.

● Built positive relationships with customers to increase repeat business. Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.

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Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

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Assisted customers in need to promote pleasant shopping experiences and encourage return business.

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● Served food and beverages promptly with focused attention to customer needs.

● Worked with POS system to place orders, manage bills, and handle complimentary items.

● Cultivated warm relationships with regular customers.

● Maintained clean and organized dining areas to uphold restaurant hygiene standards.

● Bussed and reset tables to keep dining room and work areas clean.

● Resolved customer complaints promptly and professionally to maintain positive reputation.

● Explained menu items and suggested appropriate options for food allergy concerns.

● Used slow periods to restock supplies, ice, trays, and delivery bags. Pearl River Community College, Hattiesburg, MS

Health Sciences, Cosmetology Education, Expected in 2026 Youth Challenge Academy, Hattiesburg, MS

Some College, General Studies, 12/2017

EDUCATION

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