Multi Line Customer Service

KIMBERLY GLYNN

**** ******** ****** 757-***-**** ***********@*****.***

Skills Summary

With over 25 years experience in Customer Service, I am also efficient in Microsoft Word, Excel, Typing, Data entry, Multi line phones, Filing, Scanning and much more. I have worked in Veterinary Hospitals, Real Estate and Medical Offices. I am goal oriented, a team player and would be an asset to your company.

Experience

Image Services Staffing Virginia Beach, Va, 2020

Schedule appointments in a pain management Doctors Office

Filing

Answer Multi line phones

Insurance payments

Pulling Charts

Fur Frenzy Pet Spa, Virginia Beach, VA, 11/2019 to12/2020

Answer Multi line phones

Schedule grooming appointments for multiple groomers and schedule day care for dogs as well as take client payments and check out from grooming

File

Daily Balancing

Paw Haven Animal Hospital Winter Haven, FL 12/2017 to 11/2019

Answer Multi line phones

Schedule appointments

Check clients in and out for appointments

Filing

Pulling charts

Maintaining a clean and organized reception area

Daily balancing

Garden Grove Animal Hospital Winter Haven, FL 9/2016 to 12/2017

Answer Multi line phones

Schedule appointments

Check clients in and out for appointments

Filing

Pulling charts

Calling prescriptions in to various pharmacies

Ordering prescription pet food

Maintaining a clean and orderly reception area

Daily Balancing

Assisting Doctor when needed

General Booth Veterinary

Hospital Virginia Beach, VA 4/2012 to 9/2016

Answer Multi line phones

File

Schedule appointments for a 5 Doctor Animal practice

Check clients out by taking payments

Daily Balancing

Knowledgeable in Cornerstone and Avimark Software

Pulling pet food orders along with prescriptions

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