Customer Service Data Entry
Resume:
Tavasia Jackson
Newark, NJ *****
862-***-**** ***********@*****.***
PROFESSIONAL SUMMARY
Dynamic individual who provides outstanding customer service and utilizes excellent oral & written communication skills. Holds the ability to work well independently and/or work efficiently with a team. Maintains strong understanding of retail sales process and familiarity with consumer behavior principles.
EDUCATION
Marion P. Thomas Charter High School Newark, NJ
High School Diploma, June 2021 3.0 GPA
CERTIFICATE
ServSafe Food Handler Certification, No. 5021542
National Restaurant Association, Accredited by Ansi
April 2021-Current
EXPERIENCE
Quality Associates, Inc, Fulton Maryland September 2023-November 2023
Data Entry Specialist
Entered customer and/or account data by inputting alphabetic and numeric information on keyboard
Resolved errors and checked customer/account system to ensure accurate information is inputted
Maintained client confidentiality and contributes to team effort efficiently
Inova Health System, Fairfax, Virginia
Patient Safety Associate August 2023-October 2023
Helped patients with activities of daily living such as bathing, dressing, feeding, taking medicine
Maintained clear & effective communication with nurses, physicians as urgent issues arose
Observed patients in a 1:1 setting
Provided emotional support to patients
Assisted with monitoring vital signs such as blood pressure and heart rate
Provided clerical support consisting of answering phones, filing, copying records
Burlington, Elizabeth, NJ June 2021-August 2021
Retail Associate
Greeted and interacted with customers in fast paced environment
Assisted customers on sales floor regarding customer needs & purchasing of items
Completed cash, credit/debit card transactions on register
Organized store clothing and restocked shelves
Maintained cleanliness of store
SKILLS
Time management
Teamwork
Organization
Active listening
Basic computer knowledge
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