Customer Service Representative
Resume:
KIM LOBENE
lobene *******@*****.*** Phone Number, 585-***-****
Customer Service
Willing to take on additional responsibilities and challenges
• Displays excellent time management with high attention to detail
Works effectively as a team member
Excellent computer skills-Microsoft Office Outlook, basic Internet, basic word and basic excel
Work Experience
Customer Service Representative (CSR))
Volt Management
Phoenix, AZ
March 2016-March 2019
Confer with customers by telephone or in person to provide information about products or services.
take or enter orders, cancel accounts, or obtain details of complaints • Check to ensure that appropriate changes were made to resolve customers' problems
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
Getting Information
• Establishing and Maintaining Interpersonal Relationships
Making Decisions and Solving Problems
Processing Information
Contact this candidate