Ruben Ramirez

Harlingen, TX *****

ad07oj@r.postjobfree.com

+1-956-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Deckhand/Mate

Osprey Cruises - Port Isabel, TX

June 2023 to August 2023

Detailing,50 ton boat maintenance, spooling fishing poles, cutting bait, assisting customers of the charter MSR/Teller

Teleperformance - McAllen, TX

November 2022 to June 2023

Bank specialist -Take in inbound calls for USAA members, customer service,help with identity theft and any other banking issues

Cook/Prep

Mikes Landing Resturant - Kettle, KY

June 2017 to October 2022

Prepping food for the days orders,cooking and grilling,dishwashing and running plates to proper locations. Customer Service Representative

Act - Harlingen, TX

November 2014 to June 2017

Responsibilities

Helping bank of America customers with billing statements, information on fraudulent activity,dealing with fraudulent activity and helping them prevent it. Accomplishments

How deal with plenty of upset customers.

Skills Used

Typing skills, customer service,and empathy

Welding Helper

Sams welding service - Harlingen, TX

October 2011 to June 2014

Building and refurbishing bbq pits and fabricating burglar bars,metal rolling gates,balconies etc. Construction Contractor

tbc construction - Porland, tx

November 2009 to May 2011

Responsibilities

Driving forklifts,welding, torch cuttings,remolding HEB superstores Accomplishments

Learning how to work as a team and get projects done ahead of schedule Skills Used

Forklift operating welding cutting fabrication and torch cutting CSR - Customer Service Representative

EchoStar - Harlingen, TX

May 2005 to June 2009

Customer service representative for Dish Network helping out clients with technical support,scheduling tech visits,billing issues...

Education

High school or equivalent

Hhs - Harlingen, TX

August 2001 to May 2005

Skills

• welding helper (5 years)

• Food Prep

• Kitchen Staff

• Grill

• Food Service

• Fabrication

• Welding

• Cooking

• Customer service

• Typing

• Bussing

• Meal preparation

• Banquet experience

• Mechanical knowledge

• Kitchen management

• Food safety

• Restaurant experience

• Diesel engine repair (3 years)

• Windows

• Computer skills

• Communication skills

• Banking

• Fraud

• Debits & credits

• Technical Support

• Catering

Certifications and Licenses

Food Handler Certification

Assessments

Sales skills — Completed

November 2021

Influencing and negotiating with customers

Full results: Completed

Attention to detail — Proficient

October 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Written communication — Completed

October 2021

Best practices for writing, including grammar, style, clarity, and brevity Full results: Completed

Customer service — Completed

June 2021

Identifying and resolving common customer issues

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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