NELSON THAO

Sacramento, Ca ***** 916-***-**** ad07ml@r.postjobfree.com

PROFESSIONAL SUMMARY

Aiming to leverage my ability, skills, enthusiasm, and hard work to look for a full-time position with responsibility. Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support.

SKILLS

Multitasking and Organization

Group and Individual Instruction

Group Assistance

Program Improvements

Microsoft Office

Staff Support

Progress Tracking

WORK HISTORY

SECRETARY OF STATE BUSINESS PROGRAM 08/2019 to 08/2023

Student Assistant, Sacramento, CA

Assisted with planning and coordinating day-to-day and special program activities.

Sorted, opened, and routed mail and deliveries to meet business requirements.

Coordinated and communicated with external stakeholders to support program objectives.

Supported planning and coordination of Business Entities Support program and associated activities.

Authored business documents to organize and emphasize information quickly and effectively.

Managed filing system, entered data and completed other clerical tasks.

Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Assisted coworkers and staff members with special tasks on daily basis.

Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Using Microsoft Office such as teams, words, excel, spreadsheet, and PowerPoint.

JANITOR 07/2023 to 01/2023

Sutter Health Surgery Center, Sacramento, CA

Removed trash, debris and other waste materials from premises.

Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

Confirmed all cleaning tools and equipment were stored properly after use.

Handled equipment, chemicals, and materials properly and with caution.

Operated buffers and burnishers to clean and polish floors.

Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

Organized and used industrial cleaning products following strict safety procedures.

Center For Learning & Autism Support Services, Inc 09/2023 to current

Behavioral Therapist, Sacramento, CA

Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.

Helped teach important social, play and basic life skills such as personal hygiene management.

Implemented behavioral intervention plans created by clinical supervisors.

Collected session data to aid in treatment planning and assessment.

Motivated clients to reach treatment goals and supported each through difficult situations and transitions.

Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.

Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.

Developed behavior intervention plans based on principles of applied behavior analysis.

Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.

Encouraged patients to discuss experiences in group and individual settings.

Community Services

Election of Mayor Steve Ly

· Managed creation of attention-grabbing, engaging and viral ads promoting why we should elect for Steve Ly.

· Conferred with representatives of local governments to assess and meet community needs.

· Maintained clean, neat and operational facilities to provide a successful election.

· Spoke with community organizations to boost outreach and highlight programs successes.

· Completed over cold calls to bring in customers to elect mayor of Elk Grove.

· Oversaw student development through in-depth trainings, workshops, seminars and other learning opportunities.

· Collected trash and debris from public locations.

EDUCATION

Bachelor of Arts: Psychology, 05/2023

California State University - Sacramento - Sacramento, CA

LANGUAGES

Hmong

Native or Bilingual

.

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