OBJECTIVE

Phone : +1-317-***-**** Email : ad07jy@r.postjobfree.com Location : Indianapolis, IN Sponsorship: Not Required (GC EAD)

Highly skilled and experienced Salesforce Administrator with over 3 years of expertise in Salesforce.com administration, development, deployment, and migration. Seeking a challenging role to utilize my knowledge and skills in designing and implementing Salesforce solutions, while continuously learning and adapting to new technologies.

PROFESSIONAL EXPERIENCE

January 2021 -

September 2023

October 2019 –

November 2020

Salesforce Administrator

AAA Carolinas Remote, IN, US

•Customized and configured (FSL) Field service lightning to optimize scheduling, dispatching, and work order management.

•Developed complex Salesforce applications using Apex, Visual Force, and Lightning Components.

•Assisted in designing custom objects, fields, formulas, validation rules, and workflow rules.

•Created and maintained reports and dashboards in Salesforce to track key metrics.

•Utilized Salesforce APIs for integration with external systems.

•Built data migration tools to automate the process of transferring data from legacy systems into Salesforce.

Jr.Salesforce Administrator

Robert Bosch Boston, MA, US

•Developed and maintained Salesforce security, including user roles, profiles, sharing rules, and assignment rules.

•Configured custom objects, fields, formulas, page layouts, record types, validation rules and workflow rules.

•Assisted with data migration activities such as cleansing of data and mapping of source to target systems.

•Developed custom VisualForce pages for customer-facing portals.

•Created reports and dashboards in Salesforce to meet business requirements.

Proficient in Salesforce functionalities related to Sales Cloud, Service Cloud, Marketing Cloud and Education Cloud. Extensive experience in security and sharing models, SSO, Salesforce configuration, and desktop/mobile integrations.

Hands-on experience in the SDLC cycle,(FSL)Field Service lightning, including design, implementation, testing, deployment, and support of Salesforce-based cloud applications.

Expertise in user access administration using Profiles, Permission sets, Public group assignment, and reporting data using Reports and Dashboards.

Strong knowledge of asynchronous processes using Batch Apex, Scheduled Apex, Future Methods, and Queueable Apex. Proficient in implementing test classes, resolving code coverage issues, conducting code reviews, and following best practices. Worked on Salesforce APIs and integration with SOAP and REST callouts and web services.

Skilled in maintaining org sanity and security through continuous monitoring, optimization, and adherence to best practices.

Proficient in SFDC administrative tasks such as creating Users, Roles, Profiles, Page Layouts, Email Services, Approvals, Validation rules, AppExchange products, Flows, SSO, Reports, Workflow rules and Dashboards.

Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, and Deployment Best Practices and Governance.

EXPERIENCE

EDUCATION

July 2011 - March 2014

Phone: +1-317-***-**** Email : ad07jy@r.postjobfree.com Location : Indianapolis, IN

Customized Salesforce applications using Apex, Jira, Lightning Components, Visualforce Pages, Batch & jobs, Test Classes, Visualforce Components, and Web Services (REST API) as necessary.

Designed and implemented Salesforce solutions, showcasing declarative and custom capabilities, and delivering demos for business groups.

Recognized for timely project delivery and initiative execution.

Self-starter with a strong curiosity to learn new technologies and product implementations.

Bachelors Degree

Hospitality And Business Administration

Osmania University, Hyderabad, TN

CERTIFICATIONS

Salesforce Certified Administrator Salesforce Certified Platform App Builder Salesforce Certified Platform Developer 1

TECHNICAL SKILLS

Salesforce CRM:

Lightning Experience, Lightning Aura components, Lightning Web Components, Force.com (Apex Classes, Apex Triggers, Test Classes, Batch Apex), Visualforce (Pages, Lightning Components & Controllers), Web services (SOAP & REST API), Validation Rules, Workflows, Process Builder, Flows, Reports & Dashboards, Custom Objects, SQL, Data Loader, Security, Profile, and User Management, Configuration Management, Integration (SOAP, REST).

Domains: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud.

Development Tools: VS Code, Eclipse, Force.com, Visual Studio.

Data Loading Tools: Data Loader, Workbench.

Defect Management System: Bugster, JIRA, Project Centre, Whizible, SugarCRM.

Web Technologies & Scripts: HTML, HTML5, CSS3, Java, Shell, VB. Operating Systems: Window (XP, VISTA, 7), Linux, Unix, my SQL. Automation Tools: QTP 9.2, Seleinum 2.3 & Seleinum 3.0.

Domain Knowledge: Sales, Commerce, Financial, and Health.

Softwares: Docker, Azure, Microsoft Office, Cloud.

Language & Methodologies: Java, C+, Python, Apex, Visualforce, JavaScript, Agile, XML.

LANGUAGE

English Telugu Tamil Hindi

NIKHIL KOMMURI

NIKHIL KOMMURI

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