Cristen Jansson

www.linkedin.com/in/cristen-jansson

ad07jq@r.postjobfree.com

360-***-****

**** ** ***** ***.

Vancouver, WA 98682

EDUCATION

Clark College, Vancouver, WA

CP in Small Business Management- June 2022

University of Washington, Seattle, WA

BA in Psychology, Minors in English and History, graduated December 2018 GPA: 3.48, Dean’s list- 6 quarters

Related Coursework: Expository Writing, Marketing, Management, Business Communications, Microsoft Office Suite

WORK EXPERIENCE

Cake Decorator/Bakery Sales Clerk, Safeway

Vancouver, WA, Oct 2021 - Present

• Fulfill orders in a fast-paced high-volume environment, practicing effective project management

• Engage in customer service by taking and fulfilling orders and answering questions, both in-person and over-the-phone

• Performed training for new hires by teaching them how to effectively perform the job

Freelance Blogger, Rocketship LLC

Everett, WA, Aug 2021 - Present

• Curate online blog posts to market Rocketship clients, using SEO techniques to increase engagement

• Perform research on relevant topics pertaining to the assignment, increasing knowledge

Customer Care Specialist, Nordstrom

Seattle, WA June 2018 - Aug 2018 (seasonal)

• Engaged in interpersonal communication over-the-phone to maintain positive client relationships

• Utilized 12+ different computer programs and databases, including InClient, Oracle, and VMWare to facilitate aiding the needs of customers

• Creatively analyzed and solved unique and challenging problems for a diverse client population

LEADERSHIP AND INVOLVEMENT

Retail Management Intern, Safeway

Vancouver, WA, March 2022 - June2022

• Observed and practiced management skills by shadowing the ASD, learning effective store management, business ethics, and customer service

• Assisted in inventory management by taking bakery inventory and working in Receiving

Reporter for The Daily, University of Washington

Seattle, WA Jan 2017 - March 2019

• Developed adept skills of interviewing practices and report writing, both in print and on the web

• Wrote and edited 50+ journalistic pieces related to News, Science, Arts, Wellness, and Opinion

• Enhanced ability to manage competing priorities and multiple deadlines

Outreach Team Member, Prince of Peace Catholic Newman Center Seattle, WA, Sept 2017 - June 2019

• Promoted outreach through tabling and created engaging content for emails and social media posts via Facebook

• Collaborated with a team to plan events and coordinate logistics to promote the organization

• Coordinated meeting minutes and maintained organized files relating to club activities

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