Supply Chain Quality Assurance

Carl G. Thomas

Bartlett, IL **********@*****.*** 708-***-**** www.linkedin.com/in/carlgthomas

Highly innovative and effective operation and supply chain manager specializing in distribution and logistics. Offering an array of critical skills in labor management, leadership, facilities/production management, quality assurance, change management and data tracking. Proven track record with success in managing large distribution centers and ensuring accurate results across widespread operations. Demonstrated proficiency in partnering with leaders to maximize employee production.

PROFESSIONAL EXPERIENCE

Kerry Inc. 2021 – 2023

WAREHOUSE / SUPPLY CHAIN SUPERVISOR

•Managed a team of 27 on second and third shifts

•Led corrective action problem-solving processes for all shipping-related customer concerns, increasing the accuracy of customer orders 15%

•Initiated freight labeling system to monitor inventory, improve space utilization, calculate disbursement and verify quantities, improving operations 20%

•Improved shipping and warehouse operations accuracy 20% by streamlining customer order picking and staging

•Oversaw daily operational functions of facility, ensured effective management and achievement of daily distribution goals

•Developed KPIs, improving efficiency 30% for receiving, materials handling and order fulfillment

•Established new processes with SAP that enhanced productivity, controlled costs and built morale

•Responsible for the execution of scheduling, production control, raw material planning, inventory control, shipping and receiving

•Utilized applicable standard operating procedures (SOPs) and FDA regulations while working in a current good manufacturing practice (cGMP) laboratory

SDI, Inc. 2020 – 2020

MULTI-SITE MANAGER

•Managed a 14-20 person team (three shifts at three locations) on the AbbVie campus

•Conducted all training, including onboarding and new skill development, increasing productivity 96% in receiving and pick orders

•In charge of procurement, purchasing and all supply chain related activities including production planning, customer service, inventory control, warehouse, shipping, receiving and logistics

•Initiated daily meetings with AbbVie, increasing customer satisfaction from 70% to 90%

Arjo, Inc. 2019

WAREHOUSE / SUPPLY CHAIN MANAGER

•Managed a team of 36, bringing efficiency to a 45,000 square foot warehouse and improving employee retention

•Communicated daily and presented process analyses monthly via Skype to our global leadership team – CEO and other C level executives, increasing KPIs 70%

•Improved OSHA requirements and safety conditions 40%

•Initiated monthly standup meetings, improving employee efficiency by 60%

•Ensured procedures (SOPs) and work instructions (Wls) are current and effective

•Mandated OSHA training for employees

•Managed Cycle Count Program, ensuring metrics for completion and integrity are attained

ABT Bearing Technologies 2017 – 2019

WAREHOUSE / SUPPLY CHAIN MANAGER

•Managed a staff of 20 employees while developing training modules, that resulted in 20% sales increase, 30% employee turnover decrease and 50% internal customer complaints decrease

•Increased productivity 70% by improving teamwork and creating development plans with actionable reviews

•Developed a preferred vendor evaluation system

•Achieved and exceeded goals by meeting budget and upholding quality control

Hanes Companies (Leggett & Platt) 2015 – 2017

WAREHOUSE / SUPPLY MANAGER

•Retrained 10 person staff, reducing customer wait time 67%

•Directed warehouse receiving, shipping, inventory and audits, resulting in a 100% accurate yearend inventory and 90% accurate monthly cycle counts

•Developed SOP plans and procedures for emergency evacuation plan

•Developed weekly communication with warehouse personnel of the SOP checklist, eliminating incidents, improving safety and eradicating building repairs to 100% YOY with 0 incident reports

Chicago Magnesium 2015

FOUNDRY SUPERVISOR

•Directed and trained a team of 27 across two shifts

•Increased productivity 54% by improving collaboration and creating a development process

•Achieved 100% of efficiency target in three months

Abbott Laboratories 2013 – 2014

MANUFACTURING PRODUCTION TECHNICIAN

•Trained, mentored and monitored 20 technicians

•Developed and implemented new processes

ABC Supply Company 2004 – 2012

WAREHOUSE LEADER/SUPERVISOR

•Supervised a staff of 10

•Redesigned and reorganized warehouse for optimal efficiency of $1.5 million inventory, establishing new processes, enhancing productivity, controlling costs

•Initiated freight labeling system to monitor inventory, calculate disbursement and verify quantities

EDUCATION

Business Management - Illinois State University Bloomington, IL

SKILLS/CERTIFICATIONS

DOT, EPA, OSHA, FDA and /IATA/IMO (hazmat) ● Production and Inventory Management, CIRM ● Fork Lift Trainer ● SAP Warehouse Management (WM)

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