Assistant Manager Customer Service

Corry Jonas

Brooklyn, New York 917-***-**** *****.*****@*****.***

OBJECTIVE

Work in a dynamic professional environment with a growing organization as well as utilize my creativity and innovative thinking for the benefit of the organization and myself.

EDUCATION

Lincoln Technical Institute, Whitestone, NY Graduated 2015

Automotive Technology Certificate Diploma

GED Program:

Job for Youth Apprenticeship High School, Brooklyn, NY Graduated 2008

EXPERIENCE

Assistant Manager, Advance Auto Parts, Brooklyn, NY 2018-Present

Managing the team and delegating daily roles to aid in their growth as well as the productivity of the company

Scheduling employees to ensure that every shift is properly staffed for efficiency

Properly managing the stores revenue by counting the banks and ensuring the safe is balanced

Keeping track of inventory- ordering and receiving- to prevent loss and make sure all products needed are available

Ability to provide full-service mechanic work on automobiles

Having the flexibility to work at multiple locations when needed

Assistant Manager, Auto Zone, Brooklyn, NY Jan 2016 - Mar 2018

Maintaining a friendly work environment and exhibiting proper customer service skills as Head of the Sales Floor

Ensuring building maintenance and safety is up to standard

Managing and mentoring the team by delegating daily roles to aid in their growth as well as the productivity of the company

Scheduling employees to ensure that every shift is properly staffed

Managing the stores revenue by counting the banks and ensuring the safe is balanced

Keeping track of inventory- ordering and receiving- to prevent loss and make sure all

products needed are available

Working in multiple locations when necessary to carry out the tasks and missions of the company

Auto Mechanic, Tom & Artie Auto and Collision Repairs, Brooklyn NY Aug-Dec 2015

Maintains vehicle functional condition

Verify vehicle serviceability by conducting test drives and adjusting controls and systems.

Maintain vehicle records by recording service and repairs.

Area Maintenance, Project Renewal, Brooklyn, NY May –Aug 2015

Minor dry wall repair and taping

Painting

Construction

SKILLS/CERTIFICATIONS

ASE 609 Refrigerant Recovery and Handling Certificate

Skilled Preventative Maintenance

Brakes System service

Rotors repair/replace

NYC Dept of Motor Vehicles Inspector Certificate

Good communication skills, critical thinker, analytical

Excellent organization and time-management abilities

Strong work ethic, skilled team builder, empathetic

Experience in utilizing Microsoft Office: Word, Excel, PowerPoint

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