Customer Service Data Entry
Resume:
Sharon Henderson
The Colony, TX
*******************@*****.***
Enthusiastic and dedicated professional with high integrity, strong work ethic, a strong commitment to quality customer service, and superb leadership and communication skills. Authorized to work in the US for any employer
Work Experience
Customer Service Representative I
Kubota Credit Corporation - Grapevine, TX
September 2021 to April 2023
Made calls under 30 days past due accts
Sent req for MSO’s and Titles
Post payments to customers accts
Worked in Oracle & Artiva
Collections Specialist
Scott & Associates, P.C. - Carrollton, TX
May 2019 to March 2020
Called debtors who was in the process of being sued to set up arrangements before filing judgements. Secure Assest Management- Account Receivable - Lewisville, TX November 2012 to November 2018
Made calls to companies on past due accounts
● Written out dispute letters
● Post payments to business accounts
Reason for leaving: Laid off
Contact number: 469-***-****
Education
Associate in Child Development
Brookhaven College - Farmers Branch, TX
January 1995 to May 1997
High School Diploma
Wynne High School - Wynne, AR
1983
Skills
• Analytical
• Excellent time management skills
• Detail-oriented
• People-oriented
• Cheerful
• Positive
• Self-sufficient
• Goal-oriented
• Rapid data entry skills
• Rapid 10-key data entry
• Top-rated performance
• Negotiation skills
• Complex problem resolution
• Accounts Receivable
• Cold Calling
• Childcare
• Typing
• Office Management
• Accounts Payable
Assessments
Customer Focus & Orientation — Proficient
November 2020
Responding to customer situations with sensitivity Full results: Proficient
Call Center Customer Service — Completed
November 2020
Applying customer service skills in a call center setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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