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Customer Service Assistant Manager

Location:
Bay City, MI
Posted:
November 16, 2023

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Resume:

Lorenzo Solano

Core Strengths, Values, and Contact

Bay City, MI 48706

ad07d8@r.postjobfree.com

+1-989-***-****

• Hard working

• Dedicated

• Prompt

• Detail oriented

• Professional

• Motivated

• Leader

• Adaptable

• Bilingual

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Jars Cannabis - Saginaw, MI

May 2023 to Present

• Budtending

• Dutchie Operating System

• Maintaining Compliance Standards

• Delivery

• Customer Service

• Opening and closing location

• Staff development

• Training new hires

• Filling company procedures

• Administrating company agenda

• 55+hours a week

Store Manager

Wild Bills Tobacco - Multiple Locations

January 2022 to May 2023

• Received a relocation with the company to assume my management position

• Leading a team

• Keeping track of productivity

• Planograms

• Customer service

• Knowledge of all products

• Managing staff and team

• Delegating tasks to team members

• Work any shifts asked

• Complete all assigned tasks

• Training new staff members

• Making adjustments with company changes

• Conducting interviews

• Decision making relating to customer service

• Decision making relating to staff members

• Fast paced environment

• Adaptability

• Schedule building

Assistant Manager

Cash Store - Houston, TX

June 2021 to August 2021

• Upholding all policies on active and new loans

• Customer service

• Maintaining office space

• Professionalism

• Diligence and discretion

Warehouse Supervisor

Essential Safety PPE - Spring, TX

July 2020 to January 2021

• Machine mechanic

• Keeping track of production rates

• Operating forklift

• Operating reach truck

• Palletizing inventory

• Shipping prep

• Raw material production

• Packaging

• Leading heavy machine crew

• Work any required hours

MR Clerk

CRANE WORLDWIDE LOGISTICS - Houston, TX

July 2017 to August 2018

• Material Receipts

• Purchase orders

• Receiving's

• Auditing

• Filing

• Team work

• Professionalism

• Keen sense of urgency

Floor Staff Member

Shirley Acres - Houston, TX

March 2014 to July 2017

• Event Set up

• Customer Service

• Serving

• Team work

• Event tear down

Education

High school diploma

Skills

• Customer Service

• Inventory Clerk

• Data Entry

• Filing

• Logistics (1 year)

• Server (4 years)

• Labor Relations (3 years)

• Auditing

• Internal Audits

• Management Experience (2 years)

• Excel

• Computer Skills

• Bilingual

• Manufacturing Experience (1 year)

• Microsoft Office (2 years)

• Microsoft Word (2 years)

• Packaging (2 years)

• Warehouse Experience (2 years)

• Pallet Jack Experience (2 years)

• Analysis Skills

• Shipping & Receiving (2 years)

• Forklift

• Reach Truck

• Materials Handling

• Mechanical knowledge

• Presentation skills

• Supervising experience

• Retail sales (1 year)

• Merchandising

• Order Picking

• Retail management (1 year)

• Warehouse Supervisor Experience

• Store Management Experience

• Planograms

• Warehouse Management

• Load & Unload

• Warehouse Distribution Experience

• Delivery driver experience (2 years)

Languages

• Spanish - Expert

Awards

Ribbon Cutting Ceremony (Chamber of Commerce)

August 2022

During my Career with Wild Bills Tobacco through marketing and communication. I was able to network an opportunity for the new location I was operating in Iron Mountain MI. My location was offered to join the Chamber of Commerce of Iron Mountain MI. With us joining a grand opening ribbon cutting ceremony took place and our location was posted in the local paper! We also received a commemorative One Dollar Bill Plaque for the location! Additional Information

For any inquiries of gaps in my employment history, I am happy to explain in further detail of entrepreneurships or other independent contracting I have pursued!



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