Post Job Free

Resume

Sign in

Quality Assurance Customer Service

Location:
Chennai, Tamil Nadu, India
Posted:
November 16, 2023

Contact this candidate

Resume:

RESUME

Ragu V

Address, No ***, NSK Street, Nerur, Karur-639004.Tamilnadu, India

962-***-**** / ad07cs@r.postjobfree.com

SUMMARY

Hardworking and punctual team player works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. End caps and points of purchase displays to manufacturer's best advantage. . Positive and outgoing team professional with team-player mentality. . Hardworking Quality skilled in managing stock and merchandising products. Expert in assisting customers, multitasking and handling high-volume work.

SKILLS

Friendly and outgoing

Store maintenance

Visual displays

In-store support

Floor set design

Equipment operations

Loading and unloading

Production deadline management

Warehouse Management

Safety awareness

Shipping operations

Material handling

Monthly Audits

Supply Orders

Product Inspection

Delivery Schedules

Order Accuracy

Company Guidelines

Quality Service Standards Adherence

Purchase Order Review

Prepare Orders

Monitor Quality

Product Packaging

Corrective Actio

EXPERIENCE

Senior Production Merchandiser:

Cotton Concepts, Karur. (2019 – 2023)

Verified products appeared at correct locations in proper quantities.

Inspected merchandise for quality and arranged proper display location on floor.

Conducted regular store audits to verify compliance with company policies.

Placed orders for merchandise consistent with quality, quantity and other specification requirements.

Evaluated product quality and vendor performance to maintain quality standards.

Established relationships with vendors to secure competitive pricing and discounts.

Sr Quality Executive:

Atlas Export Enterprises.Karur.(2015 – 2019)

Implemented new quality assurance and customer service standards.

Inspected products and worker progress throughout production.

Assured consistent quality of production by implementing and enforcing automated practice systems.

Monitored staff organization and suggested improvements to daily functionality.

Reported production malfunctions to managers and production supervisors.

Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.

Conducted risk assessments to identify and mitigate potential quality issues.

Performed root cause analysis to identify and resolve quality issues and defects.

Established and tracked quality department goals and objectives.

Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.

Dyeing In charge:

Orange Impex,karur.(2012-2015)

Worked effectively in fast-paced environments.

Worked flexible hours across night, weekend and holiday shifts.

Exercised leadership capabilities by successfully motivating and inspiring others.

Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Self-motivated, with a strong sense of personal responsibility.

Managed time efficiently in order to complete all tasks within deadlines.

Excellent communication skills, both verbal and written.

Nature of works:

٠Conduct PP meeting, Prepared TNA charts, prepared Quality parameters and maintained.

٠Making and checked Quality Reports every stages for team

٠Conducting Inline, Midline, Pre Final Inspection as per AQL norms

٠Co-ordinated Buying QCs and 3rd part agents QCs

٠Prepared samples and checked as per buyer wise product specs

٠ Followed Production as per buyer wise from Yarn to Shipmen

EDUCATION & TRAINING:

Course: Diploma in Textile Technology (2007 – 2010)

Institute: Arul murugan polytechnic college, Thennilai.

Course: Bsc Fashion Designing (2011 – 2012)

Institute: Bharathiyar Distance education,Coimbatore.

Course: MBA Logistics Management (2013- 2014)

Institute: Alagappa Distance Education,Kaaraikudi.

PERSONAL PARTICULARS:

Father’s name: Velusamy

Date of birth: 20/06/1992

Marital status: Married

DECLARATION:

I hereby declare that the information furnished above is true to the best of my knowledge.

Place:

Date: Yours Faithfully



Contact this candidate