Alex Munoz

SUMMARY:

Overall of ** years’ experience with, AIX, RHEL SUSE, TSM, WINDOWS, STORAGE and DISASTER RECOVERY on different hardware platforms including architecture design installation, server consolidation /virtualization and administration, scripting in Perl / Korn / PowerShell / Bash scripting, Regex, IEM SEPM and SQL, patch / package management and hardware microcode management. Experience as a team lead,knowledge transfer, training and mentoring of 2 to 3 peers, experience adhering to and understanding PCI, SOX, 404, and HIPAA certification and the ITIL process, package and version management using ibm package manager and github

EDUCATION / CERTIFICATIONS / AWARDS:

Degree in Computer Science North Lake College – 1995.

Awarded the J.M. SR. Quality Associate of the Year Award in 1995

Awarded Quality Associate of the Month in September of 1994

IBM Certified Specialist

IBM AIX system administrator, AIX Advanced System Administrator, AIX Problem Determination, IBM Firewall ver 3.1 for AIX, ADSM Advanced design, ADSM implementation, HACMP implementation and design, Supporting Microsoft Windows NT, RHEL 5 advanced administration, RHEL 5 problem determination

TECHNICAL SKILLS:

Operating systems: UNIX (Solaris, Linux RHES/RHAS, AIX) Windows (NT client/server, 2000

Pro, XP pro), dos, OS/2 (warp server/client)

Network Protocols: TCP/IP, NFS, SNMP, LDAP, DHCP, DNS, NetBIOS,

Programming: UNIX shell script, ksh, Perl, Kermit, VB, Rexx

PROFESSIONAL EXPERINCE:

Bank of America

Systems Engineer

October 2022 to July 2023

Adhering to agile methodology and work with various groups and management to identify pain points in repetetive processes and procedures involving human intervention and streamline those processes by developing an automation.

Developed a hybrid Linux file monitoring and security management script using Red Hat’s auditd and ITRS geneos monitoring

Developed an application password rotation KornShell script in a menu system that automated a manual process by 50%

Collaborated with a team to develop a self healing script that monitored important environment tasks such as processes, files, filesystems etc. for errors and takes corrective action to remedy the issue

Ibm iis server file management and script maintenance

Constantly assessing the environment and issues that arise and developing solutions

Discovered smtp mail vulnerabilities and took remediative action working with the smtp mail team

Microsoft

Azure cloud engineer October 2021 – september 2022

Responsibilities:

Handle azure cloud cases related to log analytics and resolve customer issues

Document cases as handled on a daily basis

Utilized azure RHUI to create custom update and patch repositories executing patch deployment with the azure update management and ansible

Work with azure cloud customers with log analytics problems

Work with azure linux client issues with red hat and ubuntu

Resolve azure active directory issues

Work with azure log analytics linux issues

Verizon wireless, Dallas, TX Apr 19 - Jul 20

Linux system engineer

Responsibilities:

Responsible for daily administration of Verizon networks roaming gateway. This included working with vendors such as nokia, samsung,mobileum, global touch, and f5 networks with daily meetings and scheduling maintenance updates running in the red hat open stack environment for the Verizon cloud platform hosting the roaming gateway application

Daily systems administration of open stack environment running the Verizon network with a primary focus on the Verizon roaming gateway

Responsible for patching and updates of all bare metal and virtual Linux servers in the roaming gateway environment

Problem determination and resolution of Linux environment in the verizon cloud platform

SNMP System monitoring using zabbix, wire shark and Netscout ng1

Working with vendors to coordinate downtime in the Verizon roaming gateway to implement code updates and fixes in the environment

Monitoring of all traffic channels worldwide to make sure the Verizon roaming gateway is running as designed with zero production impact

Texas Instruments, Dallas, TX Apr 18 – Jan 19

Linux/Storage Engineer

Responsibilities:

Responsible for global Unix, Mac OS x, storage infrastructure and netbackup support and administration running on emc isilon, netapp storage, Red Hat, Sun Solaris, Ubuntu, VMware and IBM lsf compute environment

Daily Netbackup environment problem determination and resolution

Managed and supported a 40 drive IBM 3584 tape library

IBM HPC Support of 3000 compute nodes in a ibm lsf environment

Active directory and Modldap/NIS server support and administration with Cloud.

Support of single sign on with Kerberos using pam_ldap authentication

Samba server support and administration

Enterprise storage problem determination and resolution

Data life cycle management

Code Update and patch management for all Linux servers, tape hardware/libraries, compute nodes, and emc/netapp storage drives and frames

Unix, Linux support and problem determination

Kornshell, python and Perl script development for automation of daily processes and administration when required

EMC isilon and NetApp administration and file services

Linux and Windows storage provisioning virtualization.

Nagios and Solar Winds implementation and system monitoring

AT&T Managed Services AAFES, Plano, TX Feb 16 – Jul 16

Linux /UNIX Engineer

Responsibilities:

Responsible for devops for development research team on APACHE, APACHE TOMCAT, java apps, RHEL, RHEL jboss, Ubuntu, centos, SLES, VMware, Oracle VM Virtual Box, Windows

APACHE Tomcat server installation and configuration

Defining Autosys jobs and scheduling

Problem determination and resolution of failed autosys jobs

Lamp stack implementation, and support

Support and administration of active directory/Kerberos/ldap/ Open stack using pam

Ubuntu server installation, configuration, and administration

RHEL server installation,configuration and administration

System Architecture design and implementation

VMware installation and administration

CMS management tool implementation/integration and administration using Atlas Sian Confluence JIRA and Cloud.

System architecture design and integration testing

Perl / korn shell scripting

Nagios testing, installation, configuration and monitoring

Splunk configuration and monitoring

Mentoring of peers required

Adhere to ITIL process

Devops, java deployment through automation

Os Patch, Package and microcode management of all servers, devices and hardware using github

TTI, Fort Worth, TX Apr 15 - Aug 15

Linux /TSM/AIX/Red hat System Engineer’

Responsibilities:

Responsible for daily TSM, Red Hat, and AIX Server Installation, configuration and administration running on VMware /intel and IBM Power / Power VM

Daily TSM Tivoli Storage Manager server and client system administration, problem determination and resolution

Tomcat with Websphere and IBM MQ nstallation, configuration and administration

AIX and RHEL installation and configuration on IBM Power and Intel VMware platforms using Nim Installation manager where applicable

Patch. Package and microcode management of all servers, devices and hardware

Daily AIX and RHEL server system administration

System Architecture design and implementation

Single sign on support of AIX/Unix servers using krb5 and ldap

System monitoring problem analysis and resolution

Utilize korn shell scripts to streamline operations and administration

Administration and Management of Symantec endpoint manager SEMP

Administration and management of IBM endpoint manager IEM

Team lead and mentoring of peers

Adhere to ITIL process

PCI, SOX, 404 compliancy

Solutions II, Remote Jul 14 - May 15

TSM/AIX/Red hat Manages Services Systems Engineer

Responsibilities:

Responsible for special projects including TSM and Red Hat Server Installation, configuration, and remote administration. Responsible for Daily client and Server Administration of Multiple TSM servers at different client locations running on Rhel on POWER architecture and Rhel on Intel. TSM backup client installation on windows, Linux, HP and AIX

Daily TSM server and client system administration, problem determination and resolution

Daily TSM operational monitoring and reporting and trend analysis

Design and implementation of Perl and Korn shell scripts to streamline TSM administration tasks

RHEL installation and configuration

LVM configuration and implementation to san attached storage

San storage design, allocation and installation

Linux Patch and updates and microcode updates of all devices and hardware

TSM 6.x to TSM 7 upgrade

Extensive Disaster recovery testing

3584 tape library support

3494 tape library support

Adhere to ITIL process

PCI, SOX, 404

Alcon Laboratories, Fort Worth, TX Feb 13 – May 14

Linux/TSM Administrator

Responsibilities:

Responsible for Design, installation configuration and Daily client and Server Administration of seven TSM servers in a global TSM environment running on AIX. TSM backup client and TDP client installation on windows, Red Hat Linux, hp, and aix

Daily TSM server and client system administration, problem determination and resolution

Daily AIX and Red Hat system administration, problem determination and resolution,

Daily TSM operational monitoring and reporting and trend analysis

AIX and Red Hat on Power installation

AIX and TSM system performance tuning

Veritas Clustering support

Lan free installation and support of RMAN and TDP clients

Design and implementation of AIX Korn shell scripts to streamline TSM administration and task automation

Design and implementation of AIX WPAR environments for TSM server testing

TSM 6.x to TSM 7 upgrade

San and NAS Fabric configuration on brocade and cisco

San and NAS disk provisioning

Extensive Disaster recovery testing

Keep AIX, Red Hat and TSM Maintenance level updates current

Data Domain VTL support

3494 and 3584 tape support

Aix and Linux Patch/Package updates and microcode management of all servers, devices and hardware

Administration of IBM endpoint Manager IEM 5 years

Adhere to ITIL process

PCI, SOX, 404, and HIPAA compliancy

Apex Systems / IBM, Irving, TX Aug 12 – Jan 13

LINUX / TSM Admin and implementations

Responsibilities:

Responsible for post sales installation and support, primarily TSM Installation, configuration and administration support for RHEL on POWER, AIX and Windows based servers supporting multiple client servers globally.

Design of overall solutions for clients

Daily TSM system administration, problem determination and resolution

Daily TSM operational monitoring and reporting and trend analysis

Lan free installation and support

Storage Provisioning

Patch. Package and microcode management of all servers, devices and hardware

San and NAS Fabric Configurations on brocade and Cisco

Protect Tier Installation and support

Data Domain Installation and support

Install and configure IBM system storage and fabric

Onsite and offsite support

IBM hardware problem determination and resolution

AIX Problem determination and resolution

My experience with software and hardware products includes:

Hardware: IBM Blade Center, IBM power 5, power6, power7, IBM disk storage DS8000, DS6000, IBM Tape Storage 3494, 3584, Brocade, Mc data and Cisco fabric switches

Software and OS: IBM VIOS, Power Vm, NIM, Sun Solaris, AIX ver 3.x to ver 7.1, HACMP v 4.2.1, 5.1, 5.5, 6.1 ADSM, TSM ver 3.x to ver 6.2, net backup, NIM, Samba, Systems Director, Red Hat products, RHEL on Power, Open Source Linux x86, VMware software suite, Microsoft Windows based OS, Wintel

Mainline Information Systems, Tallahassee, FL Mar 08 – Jul 11

Power Systems SE / Southwest Region

Responsibilities:

Responsible for pre-sales consulting and post sales installation and support. Primarily on P series, Power4, P5, P6 and P7 based servers running TSM, AIX and Linux for power. Focusing on virtualization and server consolidation through IBM’s Power Vm Technology.

Was one of three people appointed to the IBM SCON program at Mainline

Websphere and IBM mq server installation and configuration

Consolidations of Sun and HP Server to IBM Power

Designed and implemented complete turnkey refresh of older IBM P series, tape and disk storage to newer P6, Disk, and Tape Storage hosted by TSM on AIX

RHEL on power installation and support

Knowledge transfer, training and mentoring of clients

Maintain and develop client relationships

AIX, VIOS, IBM hardware, and TSM problem determination and resolution

Network management tools

IBM hardware problem determination and resolution

Migration of Net backup solution to TSM

Daily TSM operational monitoring and reporting and trend analysis

Install and configure IBM system storage and fabric

Install configured VIO server on Blade Center chassis with Js blades using boot from san

Implementation of Power Vm Virtualization utilizing VIOS, Micro-partitioning, shared processor pools, virtual disk, NPIV N port ID Virtualization

Implementation of dual VIOS servers as primary and secondary failover configuration

Provide current clients and prospective clients with technical documentation, information and resources to documentation.

Install and configure Nim server and client installation through Nim environment

AIX Patch, Package and microcode management of all servers, devices and hardware

Provide onsite support to clients

Provide remote support to clients

Design and implementation of DR solutions using TSM

Deliver sales presentations to key customers

Collaborate with territory brand SE’s and AE’s and contributed to team success

My experience with software and hardware products includes:

3) Hardware: IBM Blade Center, IBM power 5, power6, power7, IBM disk storage DS8000, DS6000, IBM Tape Storage 3494, 3584, Brocade, Mc data and Cisco fabric switches

4) Software and OS: IBM VIOS, Power Vm, NIM, Sun Solaris, AIX ver 3.x to ver 7.1, HACMP v 4.2.1, 5.1, 5.5, 6.1 ADSM, TSM ver 3.x to ver 6.2, Netback up, NIM, Samba, Systems Director, Red Hat products, RHEL on Power, Open Source Linux x86, VMware software suite, Microsoft Windows based OS, Wintel

AmeriCredit Financial Corp, Arlington, TX Nov 99 – Jan 08

Midrange Solutions-Unix Engineer/TSM Administrator

Responsibilities:

IBM RS/6000 p Series Power4, Power5, and Power6 architecture. 15+ years working with AIX and systems administration experience including lpars, HMC, NIM, KSH, Kerberos, DS8100, DS4800, Brocade, Cisco, SSA, HACMP, Linux X86, Linux on Power architecture, Samba, TPC, and TSM.

Installation and administration of Linux on Power and X86 platform.

Tomcat with Websphere and ibm mq server installation, configuration and administration

Patch. Package and microcode management of all servers, devices and hardware

AIX Problem determination and resolution

IBM hardware problem determination and resolution

Responsibility of daily UNIX system administration, HACMP cluster and updating of all pSeries/Power servers hardware microcode updates, HMC Code updates and AIX TL updates and service packs on 20 physical servers 60 LPARs.

In 1999 redesigned the existing TSM backup/recovery infrastructure which consisted of two 7026-H80 RS/6000 servers using 3494 tape libraries with 10 3592 tape drives each.

Developed TSM SLA’s, business processes and DR plan for business critical apps.

Migrated the TSM environment from a 7026-H80 with SSA attached storage to a P550 with IBM DS8100 attached storage, fabric connected with redundant Brocade switches.

In 2007 planned and executed a 140 terabyte migration of all 3494 libraries with 3590 drives to 3584 libraries with 3592 drives using drive hardware encryption.

Daily administration of TSM server environments at production and disaster recovery site. Monitor daily processing tasks ensuring successful completion of all node file backups and Oracle/SQL TDP client backups analyzing and correcting any issues.

Responsible for yearly Tivoli TSM maintenance renewals. Shared in the responsibility for yearly IBM and third party vendor software / hardware maintenance renewals.

Developed weekly TSM server reporting and storage trending analysis using odbc sql, Server graph, and Tivoli Operational Reporting tools.

Shared in the responsibility of daily UNIX system administration and updating of all pSeries/Power servers hardware microcode updates, HMC Code updates and AIX TL updates and service packs on 20 physical servers 60 LPARs.

Played a key role in AmeriCredit’s move toward SOX compliance and 404 certifications.

Installed and maintained third party applications.

Adhere to ITIL process and procedures

PCI, SOX, 404 compliancy

Greyhound Lines, Dallas, TX Jul 98 – Nov 99

UNIX Administrator

Responsibilities:

Responsible for system administration of core business application on a three node HACMP cluster consisting of RS/6000 R50’s.

AIX problem determination and resolution

IBM hardware problem determination and resolution

Designed and implemented Greyhound’s disaster recovery solution running on ADSM v3.1.

Provided support and administration of Tivoli enterprise console.

Responsible for maintenance level patches, o/s updates, microcode updates and support and administration of 30 RS/6000 servers and 3 sun servers.

AIX Patch,Package and microcode management of all servers, devices and hardware

Haggar Clothing Co, Dallas TX Mar 94 - Jul 98

P.C Network analyst

Responsibilities:

Responsible for Unix administration on IBM model’s 7009 and 7043 RS/6000

Responsible for planning, implementation, and administration of the token ring LAN\WAN, configured and installed Cisco routers, 8229 bridges, 8235 remote dial in, 5494 RCU’s 8230 CAU’s, CSU/DSU, ADNX Multiplexor

Administration of OS/2 Warp Server, windows NT and WORKSTATION ver 4.0

Pc hardware and software support of Dell latitude Laptops, OptiPlex desktops, PowerEdge Servers, IBM ps/2, Val point

Basic AS/400 connectivity support and CL

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