Customer Service Back Office
Resume:
CURRICULUM VITAE
OF
NOMTHANDAZO MAKHUBU
PERSONAL DETAILS
Names : Nomthandazo Xolile Petronnella
Surname : Makhubu
ID Number : 810-***-**** 087
Nationality : South African
Gender : Female
Marital Status : Single
Home language : IsiZulu
Other Languages : IsiXhosa, Sotho & English
Health : Good
Criminal Record : None
Contact Details
Contact Number : 076-***-****
Email : **********@*****.***
Residential Address : 1071B Buthelezi Street
Zola North
Kwa – Xuma
1868
Soweto
EDUCATIONAL QUALIFICATION
Last School Attended : DR B.W Vilakazi High School Highest Grade Passed : Grade 12 (Matric)
Subjects : IsiZulu
English
Geography
Maths
History
Biology
Mercentile Law
Year : 2001
OTHER QUALIFICATIONS
Name of Institution : NIDO PRIVATE HEALTH CARE
Name of Course : PRE-NURSING
Year : 2004
Name of Institution : CAREER SA
Name of Course : CALL CENTRE
Year : 2007
WORKING EXPERIENCE
Name of Company : WOOLWORTHS
Position : Cashier and Sales Assistant
Duration : Feb 2006 – 2008 March
Reason for Leaving : Resigned
Duties : Till Operator in the floor
Name of Company : MBD ATTORNEYS
Position : Collecting Agent
Duration : Feb 2010 – Sept 2011
Reason for Leaving : Resigned
Duties : Identifying customers with outstanding debst Then contact and track debtors encouraging timely – Repayments
Name of Company : WEBHELP S.A
Position : Customer Service Agent and back office Admin Duration : 3 March 2017 – June 2021
Reason for Leaving : Retrenched
Duties : Answering customer questions via telephone Give quotation and check product availability
Selling products or services the tacking payments
Back office : Track orders and arrange deliveries
The answering customers through E-mails and web chat Name of Company : THS MULTICHIOCE
Position : Sales Agent and Quality Assurance
Duration : Nov 17 till up to date
Duties : Selling Multichoice Products
Quality Assurer Duties Monitors and
Evaluates safety practice
References
Mahlatsi Ngwato : Unit Manager
(MBD Attorney’s)
Mandlakhe Nkosi : Manager
WEBHELP SA
Lebohang Benie : Team leader
TMS
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