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Customer Service Back Office

Location:
Johannesburg, Gauteng, South Africa
Salary:
9000
Posted:
November 17, 2023

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Resume:

CURRICULUM VITAE

OF

NOMTHANDAZO MAKHUBU

PERSONAL DETAILS

Names : Nomthandazo Xolile Petronnella

Surname : Makhubu

ID Number : 810-***-**** 087

Nationality : South African

Gender : Female

Marital Status : Single

Home language : IsiZulu

Other Languages : IsiXhosa, Sotho & English

Health : Good

Criminal Record : None

Contact Details

Contact Number : 076-***-****

Email : ad076b@r.postjobfree.com

Residential Address : 1071B Buthelezi Street

Zola North

Kwa – Xuma

1868

Soweto

EDUCATIONAL QUALIFICATION

Last School Attended : DR B.W Vilakazi High School Highest Grade Passed : Grade 12 (Matric)

Subjects : IsiZulu

English

Geography

Maths

History

Biology

Mercentile Law

Year : 2001

OTHER QUALIFICATIONS

Name of Institution : NIDO PRIVATE HEALTH CARE

Name of Course : PRE-NURSING

Year : 2004

Name of Institution : CAREER SA

Name of Course : CALL CENTRE

Year : 2007

WORKING EXPERIENCE

Name of Company : WOOLWORTHS

Position : Cashier and Sales Assistant

Duration : Feb 2006 – 2008 March

Reason for Leaving : Resigned

Duties : Till Operator in the floor

Name of Company : MBD ATTORNEYS

Position : Collecting Agent

Duration : Feb 2010 – Sept 2011

Reason for Leaving : Resigned

Duties : Identifying customers with outstanding debst Then contact and track debtors encouraging timely – Repayments

Name of Company : WEBHELP S.A

Position : Customer Service Agent and back office Admin Duration : 3 March 2017 – June 2021

Reason for Leaving : Retrenched

Duties : Answering customer questions via telephone Give quotation and check product availability

Selling products or services the tacking payments

Back office : Track orders and arrange deliveries

The answering customers through E-mails and web chat Name of Company : THS MULTICHIOCE

Position : Sales Agent and Quality Assurance

Duration : Nov 17 till up to date

Duties : Selling Multichoice Products

Quality Assurer Duties Monitors and

Evaluates safety practice

References

Mahlatsi Ngwato : Unit Manager

(MBD Attorney’s)

083-***-****

Mandlakhe Nkosi : Manager

WEBHELP SA

078-***-****

Lebohang Benie : Team leader

TMS

060-***-****



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