Customer Service Representative
Resume:
CIREN ZHUOGA
Surrey, BC
ad072s@r.postjobfree.com
JOB OBJECTIVE
With experience as a waitress at KAWAWA RAMEN, a bakery clerk at Save On Foods, and as a customer service representative and cleaner at Hair Image, I bring a strong work ethic, efficiency in fast-paced environments, a deep understanding of excellent customer service, and a proven ability to thrive as a team player. I'm eager to contribute my skills and enthusiasm to the company as a part-time or full-time worker.
WORK EXPERIENCE
November 2022- Present 2023 Waitress and hostess- KAWAWA RAMEN Using payment machines, operating cash
register and in charge of dealing with cash
and payment transactions.
In charge of managing with customers needs
and concerns, ensuring quality customer
service.
Delivering and clearing food.
Managing the reservation flow of the
restaurant.
Managing Delivery orders (uber,
DoorDash,etc).
Training new employees.
September 2022 – November 2022 Bakery clerk- Save on foods Operating variety of bakery machines.
Ensuring department is well stocked, clean
and presented.
Handling customer service and providing
customers with a excellent service.
Sharing product knowledge and company
values.
Baking bake goods and decorating them.
Labeling and packaging.
December 2020- September 2022 Cleaner and customer service representative– Hair Image
Maintaining the cleanliness and presentation
of the store,laundry, organizing inventory.
Greeting customers, answering calls and
handling inquiries.
Promoting Company by creating and handing
out flyers.
VOLUNTEER EXPERIENCE
SKILL
• A capable learner, excited
to putting extra hours
outside work hours to
master a particular
new skill required.
• Skilled in fast paced
stressful
environments. Ability
to stay calm and
focused on objectives
and work with
efficiency.
• Experienced in customer
service. Strong
communication skills and
passion in interacting with
customers. Able to deal
complaints and inquiries with
patience understanding and
Care
• Team Player, loves
creating an warm
inclusive environment.
Open-minded and
communicates with the
team to improve progress
towards teams objectives.
• English (natively),
Speaks
Chinese/Mandarin
(speakin
Tibetan (natively)
• Takes initiative, Proactive
in identifying tasks that
need to be accomplished
and takes
actions accordingly
ACTIVITIES & INTERESTS
• Weightlifting/ calisthenics • Creating music • Creating Art and Clothing
• Ethnic Tibetan dance • Trail Runs, hiking
and walking my cat
• Programming
REFERENCES
September2020 – Present Sunshine Buddy Club
Flute performer for online concert creating fundraising for Front line health workers for the VGH and UBC hospital foundation, created promotional posters as well as creating brand image.
November 2020 – June 2023 Best Buddies
Weekly activity and event planning, hangouts and
assisting students with mental and physical disabilities in our school. Creating fundraising for numerous charities to support and empower our community.
KAWAWA RAMEN (Guildford)
Jason
Manager
Mrs.Sheena
owner
AVAILABILITY
Weekends and Weekdays
7:00 am to 12:00 am
Save On Food (Langley)
Mrs.Seema
Bakery department
Hair Image
Mrs. Andrea Yang
Manager
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