Daniel Diaz

Mission Street, San Francisco, CA ***12 415-***-**** ad06z6@r.postjobfree.com www.linkedin.com/in/DDit

Profile

Detail oriented IT Manager with 20+ years of IT experience, taking responsibility for IT operations, acquisitions and support. Looking to free others to engage project needs without operational distractions.

Experience

IT MANAGER KPFF CONSULTING ENGINEERS JUNE 2OO4 TO AUGUST 2023

Strategize an IT roadmap, setting business complementary goals and preparing a budget to meet them

Procured hardware: laptops, tablets, peripherals and offered help desk support for 80 employees using Windows OS, 2 using Mac OS

On boarded new employees and provided IT orientation offering business tools, a functional workspace, secure physical access and dependable network services both cabled and wireless

Created local hardware standards with Lenovo and Dell laptop purchases and distribution

Curated software builds and configurations, tracking licenses and subscriptions

Quickly transitioned from in office to hybrid workflow adjusting business continuity plan for long term remote work, facilitating VPN access from anywhere deploying Cisco Meraki and Fortinet firewalls

Normalized GoToMeeting and Teams usage for meetings and operated VOIP locally saving $24,000 yearly

Research emerging technology and evaluate possible improvements to workflow

Capitalize on user interaction to identify issues not being addressed and predict future needs

Developed relationships for service for copiers, networking equipment, and HVAC systems

Configured common workspaces for collaboration with docking stations and webcams

Virtualized server arrays with VMware leading to 100% server uptime for last 8 years

Safeguarded data with Veeam Backup and Replication using 3-2-1 backup methodology

Monitored Webroot Antivirus Protection to quickly respond to real time malware attacks

Designed buildout of new data wiring and server rooms

Collaborated with IT Managers from other offices to create corporate wide standards and best practices while preserving local autonomy

Skills & Abilities

Effective at Verbal and Written Communication

Open to experimenting with different solutions

Intelligent Security Policy implementer

IT project management of updates and changes

Calm under stress

Remote Desktop Support through Splashtop

Microsoft M365 and Teams administrator

Troubleshoot IT and tangentially IT issues

Education

BACHELOR OF ARTS JUNE 1992 SWARTHMORE COLLEGE, SWARTHMORE, PA

Activities and Interests

Photography – Chess - Kombucha brewing - NERT

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