ANDREA M. MOSES

**** ****** ***** ***** •STONE MOUNTAIN GA. 30083

404-***-**** ad06xo@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Excellent managerial and customer service skills with strong organizational and administrative abilities. Familiar with data entry, cashiering, inventory control, account receivables and payables. Able to handle a variety of responsibilities in a timely and professional manner. Well rounded, self-motivated, versatile professional.

EXPERIENCE

General Office Worker

Department of Homeland Security, Citizenship & Immigration Tucker, GA. 04/2013 - 08/2014

Provided support for the processing of forms N-400’s (applications for naturalization) and I-485’s (applications to register for permanent residence) used in the adjudication process.

Performed all clerical tasks related to preparing for and conducting Naturalizations ceremonies, including the preparation and distribution of Naturalization certificates and the retrieval of documentation from applicants.

Contacted applicants to schedule dates and times of interviews and naturalizations ceremonies.

Prepared file copies of naturalization certificates and notices in the appropriate alien file.

Routed all incoming mail to the correct alien file.

Retired all alien files once applicants have become citizens to the Georgia Archive Center.

Administrative Assistant/ Accounts Payables & Receivable Clerk

Enterprise Rent-A-Car of Hawaii, Honolulu, HI, 10/2003 – 12/2006

Maintained General Managers’ schedule; appointments, arranged travel, and planned parties.

Prepared all 1099’s and W-9’s for year end and processed credit applications.

Prepared monthly financial reports for 23 Enterprise locations.

Prepped and keyed daily cash receipts; processed invoices for payments.

Reconciled A/P statements for current and aged accounts. Accrued EOM statements.

Provided administrative/secretarial support for the department such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.

Established, maintained, and updated files, databases, records, and other documents; performed routine analyses and calculations of data for recurring internal reports.

Front Office Manager

Dragon Hill Lodge, South Seoul, Korea, 12/1995-11/2002

Responsible for Reservations, PBX, Front Desk, Bell Staff and Guest Services.

Established and maintained internal controls. Revised standard operational procedures.

Maintained departments labor hours. Forecasted future revenue bi-weekly to staff properly.

Responsible for hiring, counseling, training, promoting, and providing employee reviews.

Data Entry Clerk

Delta Airlines (Data Entry Department), Atlanta, Georgia, 05/1994- 10/1995

Verified accuracy of data and entered coupons, form-serial, customer reservations, and other ticket related data.

Performed other duties as assigned.

Inventory Data Specialist

ACCU- Count Inventory, North Carolina, 07/1993-12/1993

Utilized 10 Key/data entry skills to compute and track inventory of various retail outlets.

Downloaded and transmitted data to mainframe. Completed special assignments upon request.

Lead Voucher Examiner

7th Regional Finance and Accounting, Stuggart, Germany, 02/1991-10/1991

Processed and ensured the accuracy of invoices for commercial accounts.

Resolved customer discrepancies via telephone and direct client contact.

Supported supervisor in preparations of monthly reports and training of new employees.

Ensured disbursement received completed folders for process from the BPA section.

Provided other clerical support as needed.

EDUCATION AND TRAINING

Community & Family Support Center Manager Course, 2000

Hospitality Certificate, American Hotel & Motel Association, 1997

US Army Management Control Program Training, 1997

Department of the Army NAF Acquisition Management Course, 1997

High School Diploma, Cedar Grove High School, Ellenwood Georgia, 1984

References upon request.

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