Information Systems Salesforce Crm

Bala Srikanth Madivada

667-***-**** **************@*****.*** linkedin.com/in/bala

Education

University of Maryland, Baltimore County Baltimore, MD Master’s in Information Systems(CGPA-3.0/4.0) Jan 2023 – May 2024 Gandhi Institute of Technology and Management Visakhapatnam, India Bachelor of Technology(B.Tech) in Computer Science and Engineering(CGPA-3.04/4.0) Aug 2017 – May 2021 Experience

Software Engineer Sep 2021 – Dec 2022

Absyz Sofware Consulting Pvt.Ltd. Hyderabad, India

• As a developer, contributed to a diverse portfolio of more than 5+ high-impact projects, working cohesively with multiple developers to drive project success and achieve key objectives

• Achieved over 85 percent apex code coverage while reducing average resolution time throughout the application

• Mentored junior developers, providing guidance on best practices in Apex Trigger and Apex Class development, leading to a 30 percent efficiency boost in application development

• Managed version control systems, fostering efficient team collaboration and oversaw deployment processes Salesforce Consulting (Intern) Feb 2021 – Aug 2021 ABSYZ Software Consulting Pvt. Ltd. Hyderabad, India

• Completed an intensive 8-month Salesforce CRM development course, honing skills in component design using Salesforce tools like Apex, LWC, Aura, Triggers and Process Automation

• Allied with other interns, pooling resources to tackle real-world challenges and implement effective solutions Projects

Online Shopping DB System (Masters) SQL, PL/SQL, Triggers Dec 2021 – Dec 2022

• Collaborated with a team of 4 to design an Oracle-based online marketplace system, developed PL/SQL stored procedures for 15+ operations, including product management, customer interactions, and financial reporting

• Crafted 4 pl/sql sequences for automatic ID generation, ensuring data integrity, integrated individual components with team members, ensuring a cohesive and functional system ConnectEasy Apex, Triggers, Aura, Vf Pages, SOQL, Process Automation Dec 2021 – Dec 2022

• Strengthened an application used by over 10,000 active users, promptly addressing security concerns and ensuring a seamless user experience

• Developed over 10 new application features based on client feedback and requirements, showcasing commitment to user satisfaction

• Implemented feedback loops to continuously refine the application based on user interaction Quote Creation Wizard Html, JavaScript, CSS, Apex, Triggers, LWC Jul 2021 – Aug 2021

• Crafted the functionality of the Quote Creation Wizard, which allows for the creation of records for standard objects within a single component

• Spearheaded the enhancement of user experience by strategically implementing custom permissions and integrating 100+ custom labels, resulting in a more intuitive and user-friendly interface Intruder Detection Python, Machine Learning, OpenCV Jun 2020 – Feb 2021

• Engineered and implemented a cutting-edge data-driven system, utilizing machine learning techniques, to detect unauthorized entries; achieved an impressive accuracy rate of 75 percent and fortified security protocols within the organization

• Immediately notifies the owner and dispatches a report for immediate action, based on 10,000+ records of training data to ensure precision and reliability in threat detection

• Analyzed over 100+ hours of real-time surveillance footage, enhancing security measures and ensuring threat detection

Skills

Salesforce: Apex, vf pages, Triggers, Aura, LWC, SOQL, Flows, Workflows, Process Builder, Integrations Languages: Java, Python, C, SQL, PL/SQL, JavaScript, HTML/CSS Developer Tools: Git, Bitbucket, VS Code, Visual Studio, PyCharm, Eclipse, Oracle, SQL Developer Certifications: Platform Developer-1(Salesforce)

Contact this candidate