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Team Member Beverage Supervisor

Location:
Edmonton, AB, Canada
Posted:
November 15, 2023

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Resume:

Joey Al R. Peralta

Food and Beverage Supervisor

Mobile No. 1+587*******

Email Address: ad06t7@r.postjobfree.com/ ad06t7@r.postjobfree.com LinkedIn:https://www.linkedin.com/in/joeyalperalta Address: 251 Ameena Drive, Leduc Alberta T9E1J1

OBJECTIVE: To obtain my qualification and improve further my talents and skills for a continuous career improvement and towards the growth and development of the company where I will render my service. EMPLOYMENT RECORD:

Royal Caribbean Cruise Lines (Dec. 2022 to June 2023) Assistant Waiter in Celebrity Cruises I have been in the top 10 of Best Ratings from Cruise Ship guests for three consecutive months and was Top 1 on my last two cruises.

Resorts World Manila-Andrews Ave. Newport Blvd, Pasay City Metro.Manila Philippines June 29, 2009 up to November 17 2022. (Pioneering Team) Signature Restaurant Outlets:

* Victoria Harbour Cafe-(2017 - 2022 ) Hong Kong Style Restaurant-Asian Cuisine (24 hour operation) Restaurant Supervisor

● I supervise 10 to 15 staff per shift. I delegate tasks to each team member and make sure they are efficient in their respective positions.

● Monitor bar stocks, dining condiments and operating equipment inventories. Make store and purchasing requests on a timely basis.

● Assists the restaurant manager and head chef in menu planning, promo ideas and pricing.

● I always do an accurate daily sales report and present it with the managers and team. We discuss target sales performance and counsel team members in achieving our daily business goals and religiously aim to improve more on our overall service from time to time.

* Bar 360 Casino Gaming Area-(2013-2017) (24 hour operation) Casino Gaming F&B Service Supervisor

I supervise 20 to 30 staff per shift. I lead on staff training and monitor staff effectiveness on service and in building rapport with the casino patrons and casino officers as well for a seamless operation.

*Mercado Buffet Restaurant-(2009-2013) (Filipino & Asian Buffet) 1. Service Ambassador/ Buffetman

2. Promoted as Team Leader/Captain – May 2011

3. Promoted as Supervisor – June 2012

Cyma Estiatorio, Greek Cuisine Restaurant & Bar (August 13, 2008 to March 30 2009) Server / Waiter

● We serve authentic and modern Greek foods in a casual,friendly but elegant way. Our restaurant is located in the busy central business district of Makati City. Most of our guests were business people, elites, ambassadors and celebrities. Gloria Jean's Coffees in Hyatt Hotel & Casino Manila (July 10, 2006 to December 2007) Guest Service Associate / Waiter

● We give service to Casino VIP patrons. We are particular with the preferences of each VIP player who are mostly delicate and sophisticated persons. I am always in the top sellers list and have been awarded several times for good commendations from VIP guests. Kenny Roger's Roasters- SM North EDSA, Annex branch (October 2005 to March 2006) (Part-time) Service Crew

● Assists our guests in the dining area, table bussing, chicken roasting, prepares food orders on front food counters, and wash dishes. Perform opening until closing duties. Observes proper sanitation, checks the smallest details on the dining and back area. Magic 12 Catering Services- PUC Baesa, Quezon City (February 2004 to May 2005) (Part-time) Waiter

● Set up the buffet and the whole function area, assist guests, serve drinks & cocktails, and table bussing. Portion the soups, main entrees, desserts, etc. SEMINARS AND TRAININGS ATTENDED:

● ISF Marlins English Language Test for Seafarers

September 27th, 2007

● Personality Enhancement Training

Magsaysay Institute of Hospitality & Culinary Arts January 23th, 2008

● Customer Care (Handling Difficult Guests)

● Proper Etiquette

Resorts World Manila- Mr. Chad Davis (AVP Hotel Administration & Training) July and October 2012

● Leadership Training

Resorts World Manila- Ms. Rochelle Lapuebla (Training Administration)-April 2013

● GUTS Workshop- interactive seminar to provide Brand Customer Experience Resorts World Manila- Mr. Ravi Ganesan (Chief Training and Development)- January 2016

● ServSafe - Alcohol Cruise Line Certificate by National Restaurant Association.

(ServSafe.com) January 15,2023

Computer Skills : Proficient in Microsoft Office, Google Suites/Drive(Presentations,Slideshows),POS/other Enterprise Systems, Adobe Photoshop, Email, Social Media and other company software EDUCATIONAL ATTAINMENT:

STI COLLEGE Manila Central University

Muñoz, EDSA Caloocan City

1st Year of Multimedia Arts 1st Year BSBA Management 1st Semester

Joey Al Reyes Peralta



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