Data Center Help Desk

Richard Terry

**** *** ******* **.

Stanton, TN *8069

901-***-**** Cell

E-mail: **************@*****.***

Over my career I have seen many changes and have been involved in a large number of the systems at its Operating Companies. I began in IT environment in communications with initial responsibilities for implementing and supporting x.25 Satellite and asynchronous communications. Later projects in Mainframe management for Test systems, and designing the first on-line mainframe-based Problem Log system. I I have served in architectural/design, development and testing functions on most supported Linux/Solaris platforms, and have authored policies and procedures for life cycle development as well as developed systems to support and report on systems and processes. I have worked with data architecture for Very Large Database platforms, and run Concept Projects for BIG Data.

The last few years my skills have centered on architecting and implementingJ2EE Technologies, on, Linux, VMware and physical for pre-production and production in Sales and Marketing. These efforts included implementing systems to provide Application Development, Configuration Management and Change Management. As well responsibility of designing and implementing SAN/VSAN/NFS networks, performance tuning J2EE and Oracle systems, and trouble shooting applications issues at the systems, database and code level which has required DBA, Java, OS and Networking knowledge for those systems. I have implemented source code Infrastructure as well as their policy and procedures.

Recently I functioned as the lead on building development datacenters, migration and tech refresh to enable Virtualization of applications and storage. The Storage fabric is on Dell/EMC products. This included VMAX, Isilon, DataDomain, VNX (NFS). The projects were on time, and on budget that influenced the enterprise model standards moving forward and a base for global efforts in the Enterprise space. Migration will continue through 2013 - 2025.

My strengths center on creative problem solving, personal networking, an ability to think out of the box, and a strong work ethic to deliver solutions. In many cases my value has been in my ability to do forensic trouble shooting on unfamiliar and undefined problems. Solutions lead to assignments to re-architect the existing solutions or contributing to the effort. I performed architectural and systems administration roles, as well as analyst, DBA, and programming roles, in both pre-production and occasionally production. I utilized multiple design and build processes and, in some cases, wrote or assisted in writing them individually or as a team leader. I also function as a member of the Standards and Quality Community.

I look forward to discussing my possible contribution to your organization.

Richard Terry

Richard Terry

1414 Bud Eubanks Rd.

Stanton, TN 38125

901-***-**** Work

901-***-**** Home

901-***-**** Cell

E-mail: *******@*****.***

Federal Express

September 1986 to Present

Memphis, Tennessee

SR. TECHNICAL ADVISOR (1/86 - Present)

Description:

The technical environment has been a client server configuration incorporating IBM Mainframe, UNIX, LINUX and Microsoft, incorporating Oracle, Teradata, REDIA, and open-Source RDBMS software(s).

Application servers WebLogic, IIS, TomCat and other Open-Source/Proprietary.

Specific duties:

Technical Direction for architecture and development of Infrastructure products supporting developers, Sales, Marketing, Forecasting, Econ, and Senior Management decision support, for applications on corporate platforms (UNIX, LINUX, MS). Functions include providing Architectural direction for systems, data and custom products at Enterprise level domestically and internationally data, performance and reporting functions that include product and infrastructural tools. Tools used were Proprietary as well as Commercial (On-Premise/Cloud).

Project Management, for full project lifecycle, Data Base, Microsoft, Linux, and related Technologies on new and legacy applications/systems.

Project Management has included Analysis, Design, Code, Change Management and Implementation (hardware and software) for Help Desk /CRM Systems, Project Management Systems, Decision Support Systems, Hardware and Infrastructure requirement planning thru implementation.

Supported Business functions: include Security, Requirements, Budgeting, Resource Acquisition (Offshore and US based), Testing and Testing Management, and Implementation.

Projects have ranged: 3 Data Center Builds (start to finish $2 - $26 million dollar budgets), Multiple Data Center Migrations (On-prem to On-prem, On-prem to Off-prem Hybrid, On-prem to Private/Public Cloud).

Other projects included Tech implementation, upgrade, patching, and migrations.

Team Sizes ranged from several, to several hundred both domestically and internationally.

Technologies: Scripting and compiled languages. Virtual and Physical Systems. VSAN, SAN, NFS, storage including backup and disaster planning. The majority of best o breed applications, BI and business technologies.

WESTEC Services, Inc.

July 1985 September 1986

Memphis, Tennessee

DATA COMMUNICATIONS ANALYST

Specific duties:

Performed workload analysis and network design for all fifteen Service Centers in the Navy financial system. Designed an X.25 wide area network for the Naval Civilian Payroll system from inception and successfully defended the design at the Pentagon to technical Officers and Staff, and was later implemented as designed.

Performed feasibility studies, initial design, cost analysis implementation, cut-over planning, and final design. Generated and executed test plans. Testing ranged through simulation, beta-site, and integration test types on the host and at user sites. Additional duties included technical writing for requirements, design specifications, and policies and procedures. Projects were performed under the oversight of the DOD, GAO, and required secured clearances to NAVCOMPTSA, Oak Ridge and Pentagon installations.

Data Communications Corp.

July 1984 June 1985

Memphis, Tennessee

OPERATIONS LEAD

Specific duties:

Initiated nightly workflow and managed telecommunications. Performed file maintenance, system configuration, correction of minor software/hardware problems, troubleshooting of the communications network, and communications software and hardware installation.

Serviced a user community extending from Canada through the USA to Mexico.

American Automated

January 1983 to April 1984

Forest Park, Georgia

SHIFT SUPERVISOR/LEAD COMPUTER OPERATOR

Specific duties:

Shift supervisor and lead computer operator in charge of the data center responsible for telecommunications, mainframes, scheduling and personnel. Taught classes in telecommunications, applications, mainframe operations, and standards and procedures. Supervised maintenance, operation, quality control, and tape library and microfiche areas. Assisted in the total relocation of all areas of the data center, specifically telecommunications and mainframes. Established and Test, Quality Control and Special Procedures documentation.

Digital Matrix, Inc.

June 1981 January 1983

Miami Beach, Florida

MANAGER OF OPERATIONS

Specific duties:

Managed up to 17 people in Operations including telecommunications. Performed employee evaluation and testing. Maintained equipment. Developed, implemented and tested an employee standard training

package. Was responsible for twenty accounts involving equipment and personnel. Increased account productivity by two-hundred percent.

EDUCATION

Degree Conferred 1981 Florida Atlantic University - BA, Biological Sciences

Post Graduate Education -Available upon request

Awards and Commendations - Available upon request

References - Available upon request

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