Business Development Customer Service

Location:

Posted:

November 15, 2023

NORA R. GAVIN

ad06qq@r.postjobfree.com

Profile Summary

●Experienced professional with a successful career in banking, business development, real estate and administration.

●Excel at interfacing with others at all levels to ensure organizational goals are attained.

●Proactive approach has resulted in capturing numerous accounts and expanding client base.

●Possess excellent interpersonal, analytical, and organizational skills.

●Excel within highly competitive environments where leadership skills are the keys to success.

●An effective manager with the skills necessary to direct, train, and motivate staff to its fullest potential.

Employment

Coldwell Banker, Broker, Oak Lawn, IL 2018--current

GUARANTY BANK,AVP, Area Branch Manager, Country Club Hills/ Alsip, IL

2006 - 2017

JP MORGAN CHASE BANK, Assistant Branch Manager, Hazel Crest, IL

2004-2006

LASALLE BANK, Senior Bank Teller, Chicago, IL

2002-2004

Experiences

●High-profile management position accountable for soliciting business accounts and developing strategic alliances with clientele.

●Devise and implement innovative marketing principles and promotional sales events for commercial projects to further support financial growth.

●Cross-sell banking services and products to clientele.

●Participate in community events to position the bank as a leader within the territory.

●Generated more than $100,000 in revenue and fee income within a 4-month period.

●Developed a strategic marketing campaign targeting for low to middle income families and small business which has generated substantial referrals.

●Directed daily operations for retail bank, including branch sales, business development, customer service, and credit analysis.

●Managed staff members of tellers, customer service representatives, personal bankers and retail bankers.

●Analyzed financial statements and pertinent information to determine creditworthiness of prospective customers.

●Counseled corporate clients and high net-worth individuals with regard to their borrowing needs.

Education

Westwood College of Technology, River Oak, Illinois

Dean’s List, GPA 3.77

Concentration: Bachelor Degree – Business Administration

DeVry University, City, Illinois

References

Are available upon request.