Business Development Customer Service
Resume:
Sandra Gail Williams
Indio, Ca *****
************@*******.***
Looking to obtain a responsible and challenging position where my skills and work experience will have valuable application. Proactive, driven and a high performer who can multi-task while consistently prioritizing incoming needs. Meticulous in office work, scheduling and client relations. Successful in developing and implementing recruitment strategies and growing markets. Utilizing previous experience to pre-screen qualified candidates that would be the ideal fit for open job requisitions. Attend and remain active within the community at career fairs, conferences, Universities, and other networking events pertaining to the education and recruiting of professionals for your organization. Developing market budgets, ensuring proper and appropriate recruitment, retention, and compensation as well as motivating internal and external employees.
PROFESSIONAL EXPERIENCE:
Talent Acquisition Consultant III – Mastech Digital (Kaiser Contract)
August 2022- April 2023- Working Remote
Working all areas of U.S. to recruit clinical positions in acute, ambulatory, Emergency departments urgent care, and other clinical roles.
Recruited NP, PA’S, RN’S, PSYCHIATRIST, PHYSICIANS and other clinical positions.
• Handling 100+Requisitions
• Assisting Internal Bid process
• Working Directly with Hiring Managers, Administrators & Doctors to hire the ideal candidate for their Department in a time effective manner
• Marketing/Advertising/Proactively Recruiting from Taleo,Linkedin, Facebook & Universities
• Focusing on Branding, Company Culture and Career Management to ensure entailment of all new starts have highest retention possible within the Departments they are starting
UHC United Healthcare - Palm Desert, CA November 2021 to May 2022
Senior Recruiter (Contract)
Senior recruiter -clinical and non-clinical recruitment
High volume recruiting, Caseload of 100 plus req’s.
Consulted with Leadership and Operations to determine long- and short-term hiring needs.
Recruited talent using social media, email, cold calling, referral programs, Internal database and external website to attract top talent.
Negotiated and Closed 30 or more contracts per month.
Aligned Telehealth- fully remote - Palm Springs, CA July 2017 to September 2021
Senior Healthcare Recruiter
Led Talent Acquisition efforts and developed and implemented a recruiting strategy that aligned with the goals of the company. Recruited for full-time as well as part-time positions for Psychiatrists, Physicians, psychologists, Family Nurse Practitioners and PMHNP, Social workers and other health care providers for Telemedicine platforms and onsite staff positions for various types of facilities throughout the U.S.
Consulted with Leadership and Operations to determine long and short term hiring needs.
Branded company name using social media, email, cold calling, referral programs to attract top talent. Negotiated and Closed 20 or more contracts per month.
Implemented onboarding and retention working closely with the credentialing department. Trained other recruitment team members in best in class recruiting techniques.
Experienced in various telemedicine platforms. I have worked remotely for the last four years with minimal supervision.
In addition to my recruiting skills, I have a strong background in marketing, healthcare and business development, which is very useful in finding the perfect fit for healthcare clinicians and finding top providers
I focus on building relationships within the clinical community involving recruitment, sourcing & screening, talent acquisition, strategic reporting & planning, employee relations & retention.
Legacy Healthcare- Fully Remote March 2014 to July 2017
Senior Healthcare Recruiter - Skilled Nursing
Identify and Clarifying hiring specifications with client business leaders and hiring managers to maximize quality candidates sourcing for Contract, Permanent hire, Contract/contract to hire and Interim Positions within the Healthcare field.
Use consultative approach for gaining trust and rapport with Clients and candidates.
Recruit for candidates and obtain the order from clients for placement of permanent and interim positions for Upper Executive management, Mid Management, CFO, CEO, Regional Directors, Nursing
Home Administrators, Business Office Managers, Regional AR Accountants, RN's Therapist, and any other healthcare personnel required by the client.
Maintain candidate information, skill sets and up-to-date status information in the company's applicant tracking system.
Performs detailed reference checks and vetting of candidates.
Prepares candidate for interviews, Providing guidance, coaching and information necessary for a successful client interview.
Excellent closing skills to facilitate placement of top providers for perm and contract to perm positions.
Number one closer for last 2 years in direct hire Permanent division. Also place Contract/contract to hire, Interim and some temp to hire Positions.
Target new business and contracts for increasing pipeline and revenue.
Work independently, Run my own desk, without direct supervision and developed strong closing skills. Report directly to President and VP of the company for all sales reports and updates.
Holiday Retirement - Simi Valley, CA September 2012 to March 2014
Co-Manager and Sales & Marketing Director
Senior Independent and Assisted Living Retirement Community in Simi Valley Sales and Operations management of a 152 unit Retirement community.
High volume of Inbound and outbound calls. 90% Conversion/retention rate. Responsible for Increasing occupancy and revenue.
Operations Duties
Responsible for 25 staff associates.
Responsible for direct hires, CNA's, RN's, Therapist for short term contract work with retirees. Responsible for Hiring Hospice workers and Social workers as needed.
Responsible for background checks and reference checks.
Marketing budget, P&L Statements and reports. Prepare lease contracts. Produce marketing events, flyers and ads for public awareness.
Manage AP/AR and all other aspects of managing an all inclusive Senior retirement community.
CBS Systems, Inc - Westlake Village, CA July 2009 to August 2012
Regional Sales Manager
Industry leader in fully customizable Electronic Health Records (EHR) and Practice Management solutions for Doctors and Hospitals and many other specialties.
"highest producing Regional Sales Manager of the year" recipient.
Managed entire sales process for Multi-Medical Specialty specializing in 1-30 providers. Received top scores in new functionality training courses.
Performed over 1000 online & onsite demonstrations across multiple specialties covering complete practice management from EHR to billing insurance claims to scheduling patients.
Consistently met and exceeded sales expectations and quotas. Sold OVER $1 MILLION in new accounts 1st year.
EDUCATION:
Essex College – Maryland-2 years
Certified Respiratory Therapist- CA (Licensed lapsed)
TECHNICAL SKILLS:
EMR (10+ years)
PowerPoint and msn office suite Knowledge
Critical Care placement
Talent Acquisition specialist
CRM Software knowledge
HR Sourcing (8 years)
Healthcare Management (8 years)
Human Resources Recruiting -- Highly Proficient August 2019 Managing the candidate sourcing and selection process. Full results: Highly Proficient CRM Skills with Salesforce -- Completed August
2019 Knowledge of Salesforce objects, fields, and processes. Full results: Completed July 2019 Using influence and negotiation techniques to engage with and persuade customers. Full results: Highly Proficient
Sales Fit -- Highly Proficient August 2019 Assesses personality traits that are important
for sales roles. Full results: Highly Proficient Indeed Assessments provides skills tests that are not indicative
of a license or certification, or continued development in any professional field.
Recruiting
Problem-solving
Team Work
ATS
Reliability
Taleo
Hospice Care
Flexibility
Talent Management
Epic
Branding
Management
Supervising experience
Communication skills
Customer service
Microsoft Excel
Negotiation
Awards
Recruiting awards, March 2020
Team award
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