Front Desk Night Auditor
Resume:
APRIL Y. BARNES
Shreveport, LA 71106
************@*****.***
SUMMARY OF QUALIFICATIONS:
Served as a caregiver for elderly patients for five years.
Supervised 20-25 agents who were assigned to assist wheelchair passengers for flights.
Eighteen years of teaching and training experience in Math and Science to toddlers through adults.
Tutored adults in higher Mathematics including Algebra I, Algebra II, Geometry, and Statistics.
Self-motivated; able to implement decisions and set effective priorities to achieve both immediate and long-term goals.
Excellent communication skills, both oral and written.
Proven interpersonal skills, having dealt with a variety of professionals and clients.
STEM Educator
EDUCATION:
Bachelor of Arts, Elementary Education (1-8)
Louisiana Tech University, Ruston, LA 5/1994
EXPERIENCE:
Courtyard and Residence Inn 03/2021- 01/2023
Arlington, TX
Relief Night Auditor
oBalancing the accounts from day shift
oManaging front desk activity and handling guest check-ins and check-outs
oEnsuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
oHandling customer requests and complaints and directing other employees or departments accordingly
oCreating invoices, bills and checks for vendors, employees and contractors
oManaging and updating all official documentation pertaining to the role
oEnsuring that all end-of-day activities have been successfully executed by employees in all departments
oAnswering calls and queries related to potential booking
Visiting Angels 08/2019-01/2023
DeSoto, TX
Caregiver
oHome management and personal care of elderly patients.
oLight housekeeping
oFeeding, grooming, and meal preparation.
oMedication management.
oMobility assistance.
oBack-up caregiver,
Westcreek KinderCare 08/2018- 05/2019
Fort Worth, TX
School Aged Teacher
oEstablish and enforce a daily routine for 20 school aged children.
oEncourage different learning styles through different methods of learning.
oTracked performance and made lessons according to their development.
ABM AVIATION, DFW 09/2016-06/2018
Irving, TX
Supervisor, Passenger Services
oSupervised 20-25 agents, zone support and dispatchers for Terminal B.
oEnsured agents were available for wheelchair passengers incoming and departing flights.
oCompiles daily reports for attendance and availability of agents for daily specials requests using Microsoft Word and Excel.
oServed as a liaison between Envoy, passengers and management regarding conflicts or daily issues.
oParticipant in daily supervisor’s meeting.
Courtyard by Marriott 08/2014 – 09/2016
Plano, TX
Night Auditor
oProcess guest check-ins
oOperate telephone switchboard
oRun daily reports/ close monthly records
oCount nightly banks
oRespond to guest requests
oPrint folios for daily checkouts
EXTRACURRICULAR ACTIVITIES:
Certified Iowa and Stanford Tester for Bob Jones University
Science Olympiad Facilitator
STEM Professional Development
Tutor (Algebra I, Algebra II, Geometry, Statistics, Reading, Physics)
Founder and Director of Total Grace Dance Ministries
Delta Sigma Theta Sorority (Pres., 1989, Chaplain, 1988)
Contact this candidate