Customer Service Car Wash
Resume:
Justin
Noel
Creative Writer,Manager
Justin Noel
Baltimore, MD 20723
********@*****.***
Experienced Professional Writer and Manager with 3 years of experience leading teams and managing high-intensity situations. Skilled in writing incident reports and daily updates, with over 200 reports completed. Achieved a 20% reduction in contraband entering the building. Adaptable, empathic, and a strong leader. Ready to bring my expertise to contribute to the success of a new organization.
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Skills
Car Wash (Beginner)
Sales Experience (Beginner)
Microsoft Office (Skillful)
Writing Skills (Beginner)
Heavy Lifting (Skillful)
Mowing (Beginner)
Customer Service (Skillful)
Presentation Skills ( Experienced)
Load & Unload (Beginner)
Film (Novice)
Basic Math (Beginner)
Cleaning Experience (Skillful)
Creative Writing (Beginner)
Blogging (Beginner)
English (Skillful)
Public Speaking (Beginner)
Research (Experienced)
Microsoft Powerpoint (Experienced)
Team Management (Skillful)
Surveillance (Experienced)
Leadership (Beginner)
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Experience
Security Guard/ Brooks Security Group Llc
JUNE 2021 - PRESENT, LOCATION varies,
I am responsible for maintaining and observing a site for safety issUes. This includes
●responding to site complaints,
●checking locked doors
● watching for suspicious activity or behavior.
●Develop and implement emergency response plans to ensure the safety and security of the premises and personnel
●Report any suspicious activity or behavior to the appropriate authorities
●Conduct regular inspections and patrols of the premises to prevent and detect security breaches
●Assist in the training of new security guards on proper security procedures and protocols
●Maintain accurate records of all security incidents and activities
●Coordinate with local law enforcement agencies to provide support and assistance during emergency situations or incidents
●Monitor surveillance cameras and alarms systems to detect and respond to potential security threats
Car Wash Attendant/Glen Burnie Car wash
AUG 2018 - JAN 2021, Glen Burnie, MD
●Maintained the car wash tunnel to ensure a seamless experience for customers
●Handled customer complaints and addressed them promptly
●Inspected all equipment to ensure proper functioning
●Maintained a clean lot
●Came in early every shift to help set up everything
●Ran entire shifts meant for 4 people by myself multiple times
●Develop and implement standard operating procedures for the car wash process to ensure consistent quality and customer satisfaction.
●Ensure the car wash equipment is properly cleaned and maintained to ensure optimal performance and longevity.
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Education
Associate in Business Management/Baltimore City Community College
JUNE 2018 - Present, Baltimore, MD
In my pursuit of my degree, I learned many ways to effectively manage a team. Additionally, I learned how a manager should be and what a manager should avoid doing.
High School Diploma in Engineering/ Baltimore Polytechnic Institute
AUG 2014 - JUN 2018, Baltimore, MD
During my time pursuing my education, I learned the basic fundamentals of creating a project with a team and being a team player. .
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Hobbies
I love watching television or playing video games in my spare time. I also enjoy writing complex stories for my own personal use. From creating my own stories, I have found more of an understanding for writing and story structure.
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